Staff Software Engineer / Architect - AI, CoCounsel FDE
Job Description
Thomson Reuters is looking for a Staff Software Engineer / Architect – AI to join our CoCounsel Forward Deployed Engineering team.
This role sits at the intersection of AI engineering, architecture, product development, and customer delivery. You will work directly with customers to understand complex business and technical problems, design the right AI-powered solution, and help build and deploy that solution into production.
The ideal candidate is a highly hands-on AI engineer who can move comfortably between customer discovery, technical architecture, software development, and production delivery. You will contribute to reusable AI capabilities while also solving customer-specific challenges in complex enterprise environments.
Key Responsibilities
- Partner directly with customers and internal stakeholders to understand business and technical problems and translate them into scalable AI solutions.
- Architect, build, and deliver production-grade AI applications and services.
- Develop solutions leveraging LLMs, RAG, agentic workflows, evaluation frameworks, and enterprise integrations.
- Design secure, scalable architectures that integrate with customer-owned and Thomson Reuters infrastructure.
- Contribute hands-on to software development, APIs, services, deployment, and production operations.
- Build reusable technical components, patterns, and frameworks that can support multiple customer engagements.
- Establish appropriate observability, monitoring, evaluation, MLOps/LLMOps, security, and governance practices.
- Participate in technical design reviews and mentor engineers on architecture and implementation.
- Work across engineering, product, and customer-facing teams to drive solutions from problem discovery through production deployment.
Required Qualifications
- 8+ years of software engineering experience, including significant experience designing and delivering production systems.
- Strong hands-on software engineering and architecture experience.
- Demonstrated experience building and deploying production AI/ML or LLM-powered systems.
- Experience with technologies and patterns such as LLMs, RAG, agents, evaluation, MLOps/LLMOps, observability, and enterprise integrations.
- Experience working directly with customers or business stakeholders to identify technical problems and develop solutions.
- Strong understanding of scalable APIs, services, distributed systems, cloud platforms, and production software engineering practices.
- Ability to operate across the full solution lifecycle: discovery → architecture → build → deployment → production support.
- Strong communication skills and ability to explain complex technical concepts to both technical and non-technical stakeholders.
Preferred Qualifications
- Experience in Forward Deployed Engineering, Solutions Engineering, or customer-facing AI engineering.
- Experience working in tax, audit, insurance, financial services, legal technology, or other regulated industries.
- Experience working in enterprise SaaS, AI startups, or highly technical customer-facing engineering environments.
- Experience with security, compliance, governance, and auditability requirements for enterprise AI systems.
- Experience designing reusable platforms or frameworks across multiple customer implementations.
- Experience mentoring senior engineers or leading complex technical initiatives.
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This posting is for proactive recruitment purposes and may be used to fill current openings or future vacancies within our organization.What’s in it For You?
- Hybrid Work Model: We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
- Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
- Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
- Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
- Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at HR.Leave-Expert@thomsonreuters.com. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here.
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More information about Thomson Reuters can be found on thomsonreuters.com