WW Sales - Program Specialist, Manager Development Program
Summary
Imagine what you could do here. At Apple, great ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there’s no telling what you could accomplish!
We are looking for a Program Specialist to join our Worldwide Manager Enablement Program Team.
Description
As a member of the Worldwide Learning & Development Team, in the capacity of a Program Specialist for the Manager Development Program:
Operations
- Execute the program at scale by standardising programmatic elements and identifying and implementing operational efficiencies.
- Partner with internal partners to achieve goals, including strong program and project management of complex issues.
- Handle and communicate progress against deliverables as needed for successful on-time program completion.
- Document program strategy and objectives.
- Develop and maintain a detailed plan to monitor and track all program elements.
- Bring ‘outside the box’ thinking to resolve complex issues in creative and effective ways.
- Provide top-level, actionable insight into the performance of the program throughout its lifecycle.
- Provide project management, ensuring all Manager Enablement Program initiatives, events and workshops are delivered on time and to the highest quality.
- Build and maintain the program website
- Development of participant-facing program materials in collaboration with program manager.
- Support with the analysis of data and communication of survey insights in collaboration with program manager.
- Support the execution of face-to-face and virtual events and workshops.
Minimum Qualifications
- Experience in program coordination, project management, or learning & development operations
- Demonstrated ability to manage multiple workstreams simultaneously with strong attention to detail and follow-through
- Experience producing participant-facing content and communications to a high standard
- Proficiency in data analysis and the ability to translate survey results into clear, actionable insights
- Strong written and verbal communication skills with the ability to partner across functions and levels
- Experience coordinating and executing both virtual and in-person events or workshops
- Proficiency with project management and collaboration tools (e.g., Keynote, Numbers, Quip, or similar
Preferred Qualifications
- Experience in a Learning & Development or People team within a global organisation
- Familiarity with manager or leadership development content and frameworks
- Experience building and maintaining internal websites or program microsites
- Background working in a sales or go-to-market environment
- Exposure to AI and emerging learning technologies and how they can enhance program delivery
- Experience working with senior stakeholders and cross-functional partners in a fast-paced, matrixed organisation