UAT Automation Analyst

Summary

At Apple, we don’t just create products. We create products, services, and experiences that redefine what customers expect and revolutionize entire industries. Join the team that dreams up what’s next, and that does everything necessary to make it happen. Bring your passion, dedication, and focus, and help us invent the future!

The Central Marketing Operations Team plays a key role in enabling on-device communications and automated messaging for Apple’s media products and services, including Apple TV, Music, Arcade, News+, Fitness+, App Store, and Apple One. The team is responsible for developing andimplementing day-to-day operational workflows and messaging, to develop and launch multi-channel customer communications. Ultimately driving awareness of and engagement with Apple products and services.

The Apple Central Marketing Operations team is seeking a self-motivated and curious automation professional who will take accountability for the implementation of automation solutions and provide technical leadership to a dynamic team of automation engineers. The UAT Automation Analyst will work collaboratively across multiple internal teams to execute and drive quality as well as efficiency across the operational workflows of Central Marketing. Building automated solutions to support the validation of features and customer messaging will be the core responsibility utilizing industry leading practices. If you are an automation professional and have a passion forquality and a drive to excel, we encourage you to apply!

Description

The ideal candidate will bring experience in online services, development of automation solutions, and design reviews of complex cross-functional initiatives across a highly matrixed organization. The ideal candidate can think strategically, execute flawlessly, and collaborate effectively with our Business and Engineering partners. The candidate will direct engineering execution, manage resource capacity, and lead distributed teams across multiple timezones. This role requires a highly motivated professional who is meticulous and passionate about scaling Central Marketing platforms and growing Apple Services.

Responsibilities

• Collaborate with diverse stakeholders, including Engineering, Marketing, Legal, and Product Management, to support internal platforms, campaigns, and marketing journeys.
• Provide people leadership, mentorship, and career guidance to a high-performing team of Tools and Automation professionals.
• Allocate engineering resources, balance team workloads, and delegate tasks across multiple global timezones.
• Partner with Technical Solutions Owners (TSOs) and UAT Leads to assess technical feasibility, prioritize backlogs, and enforce quality governance.
• Design, develop, and maintain internal marketing platform tools, backend services, and scalable automation frameworks using Python.
• Create and maintain robust CI/CD pipelines, build systems, and operational automation infrastructure.
• Design and develop technical solutions for data validation, workflow orchestration, and dashboard integrations.
• Establish, maintain, and enforce engineering best practices, coding standards, and rigorous code reviews.
• Define, track, and report on program-level engineering metrics, team velocity, delivery health, and automation impact.
• Drive process optimization and quality improvement initiatives across the entire software delivery lifecycle.
• Deliver presentations with strong storytelling to align cross-functional teams and leadership on technical solutions.

Minimum Qualifications

• 8 to 11+ years of experience in Software Engineering, Platform Development, or Automation with a focus on integrated backend systems.
• 3+ years of direct experience leading engineering teams, managing resource capacity, and delegating work across multiple timezones.
• Demonstrated expertise in Python for backend development, API integration, and system automation.
• Proven track record of designing, building, and deploying internal tools, scalable automation frameworks, and data validation systems.
• Strong hands-on experience with version control (Git) and CI/CD tools (e.g., Jenkins, GitHub Actions) to automate build and deployment workflows.
• Solid understanding of data structures, relational and non-relational datastores, and query optimization.
• Experience managing team delivery, setting technical acceptance criteria, and conducting performance reviews.
• Proactive and self-starting attitude with excellent interpersonal skills and experience presenting to large teams and executives.

Preferred Qualifications

• Experience with full-stack development, including user interface frameworks (e.g., ReactJS) for internal portals and dashboards.
• Experience supporting a broadly scoped marketing organization, central to operations; campaign management platforms; or ad technologies.
• Hands-on experience with containerization and cloud orchestration technologies (e.g., Docker, Kubernetes).
• Familiarity with AI-driven workflows, machine learning evaluation pipelines, or automated test data generation.
• Proven ability to balance new feature delivery with technical debt refactoring and operational maintenance.
• Curious mindset with an ability to condense complex concepts into clear and concise action items.