Transfer Agency, Senior Business Consultant

SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Get To Know Us:

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to the Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organisations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services. 

As a leading innovator in technology-powered solutions, outsourced administration and operational services focused on the global financial services industry, SS&C has a network spanning the major financial and commercial centres of North America, Europe, Asia, and Australia.  SS&C is also the world’s largest hedge fund and private equity administrator, as well as the largest mutual fund transfer agency.

As a provider In Australia, SS&C is a specialist provider of outsourced registry services with a technology focus and high levels of automation across institutional & retail solutions.  Predominantly located in Melbourne and Sydney with 600+ employees, most of the Australian division work on Unit Registry (referred to as Transfer Agency around the world) technology and services. SS&C’s Transfer Agency business is the largest provider of Unit Registry services in Australia, providing Fund Managers, Custodians and end to end service offering. 

Why You Will Love It Here!

• Flexibility: Hybrid Work Model
• Your Future: Income Protection Insurance
• Work/Life Balance: Flexible Time Off
• Your Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customised, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

The Senior Business Consultant will provide expert enterprise analysis and business consulting capabilities to identify requirements and define solutions.  They will have an enterprise-wide view and support completion of the ideation and discovery phases for all complex client revenue, strategic business, technology, product, and regulatory change initiatives for the APAC Transfer Agency Business.

Key Accountabilities

• Lead solution discovery and design for complex client, product, technology, regulatory, and business initiatives across the APAC Transfer Agency business.
• Produce key delivery artefacts, including impact assessments, business requirements, solution designs, estimates, and business cases.
• Partner with stakeholders, product teams, clients, vendors, and delivery teams to achieve discovery and ideation outcomes.
• Manage and prioritise the initiative pipeline with program sponsors, ensuring alignment to strategic objectives.
• Develop and secure approval for business cases supporting strategic and transformation initiatives.
• Identify and champion innovation opportunities that enhance business performance and client outcomes.
• Drive the adoption of best-practice business analysis frameworks, tools, and methodologies.
• Promote continuous improvement through knowledge sharing, lessons learned, and industry awareness.

Additional Responsibilities

• Serve as a trusted adviser to senior leaders on strategy, planning, and business analysis.
• Provide thought leadership through strategic recommendations, risk identification, and solution assessment.
• Lead initiatives that improve change delivery, governance, and cross-functional alignment.
• Evaluate solution options and recommend the most effective and feasible approach.
• Support portfolio planning by defining scope, resources, benefits, risks, and discovery activities.
• Collaborate with architects and technology teams to ensure solutions align with enterprise capabilities and architecture.
• Monitor emerging trends, technologies, and industry practices to inform business strategy.
• Foster consistency and continuous improvement across business analysis and delivery functions.
• Manage stakeholder engagement across divisions and enterprise leadership teams.
• Contribute to new business opportunities through workshops, presentations, and client engagement.
• Provide insights and data to support portfolio prioritisation and growth objectives.

What You Will Bring:

• 10+ years’ experience in financial services delivery across asset servicing, transfer agency, custody, fund accounting, funds management, superannuation, and pension administration.
• Commercially astute and customer-focused, with a proactive, solutions-driven approach.
• Proven ability to engage, influence, and facilitate discussions with senior stakeholders to drive practical business outcomes.
• Strong understanding of technology-enabled business transformation and enterprise-wide change initiatives.
• Experienced in delivering gap analyses, feasibility studies, business requirements, risk assessments, cost analysis, business cases, and delivery plans.
• Solid knowledge of project delivery frameworks, methodologies, and change management practices.
• Ability to translate strategic objectives into practical solutions and successful delivery outcomes.
• Relevant tertiary qualifications and/or extensive business analysis experience.
• Strong communication, stakeholder management, collaboration, and problem-solving skills.
• Adaptable, proactive, and delivery-focused, with the ability to lead initiatives in complex and evolving environments.

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.