Technical Program Manager - Audible, AI Research
Want to turn cutting-edge generative AI into experiences that reach customers at massive scale — and see your work ship, not sit in a research paper? Our team builds and operates the production platform that takes state-of-the-art generative models all the way to real, customer-facing products, and we're hiring a Senior Technical Program Manager to help push the state of the art.
We own the systems that turn advanced models into high-quality, delightful output for customers. Our platform spans both real-time, low-latency generation — results in a customer's hands within seconds — and large-scale offline pipelines that produce content at massive volume.
Real customer impact — what we build ships directly to customers today.
Cutting-edge AI — large generative models served on GPU fleets, plus large language models that analyze and enrich content before it's generated.
Serious engineering breadth — low-latency streaming services, GPU model inference, and large-scale distributed batch processing, all on AWS (ECS, Step Functions, Lambda, S3).
A roadmap you'll help shape — expanding into new capabilities, new languages, and richer, more controllable generation.
Key job responsibilities
Responsibilities
- Manage multiple competing cross-functional projects/programs simultaneously, some on a global scale
- Interact with engineers, scientists, project managers and senior management on a daily basis
- Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles
- Work with engineers to develop detailed and creative solutions to complex problems, while keeping a watchful eye on timelines and costs
- Work with scientists and software development teams to help define scope of products and enhancements we will be building
- Ensure consistency in deployed configurations and track exceptions for follow up
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
We own the systems that turn advanced models into high-quality, delightful output for customers. Our platform spans both real-time, low-latency generation — results in a customer's hands within seconds — and large-scale offline pipelines that produce content at massive volume.
Real customer impact — what we build ships directly to customers today.
Cutting-edge AI — large generative models served on GPU fleets, plus large language models that analyze and enrich content before it's generated.
Serious engineering breadth — low-latency streaming services, GPU model inference, and large-scale distributed batch processing, all on AWS (ECS, Step Functions, Lambda, S3).
A roadmap you'll help shape — expanding into new capabilities, new languages, and richer, more controllable generation.
Key job responsibilities
Responsibilities
- Manage multiple competing cross-functional projects/programs simultaneously, some on a global scale
- Interact with engineers, scientists, project managers and senior management on a daily basis
- Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles
- Work with engineers to develop detailed and creative solutions to complex problems, while keeping a watchful eye on timelines and costs
- Work with scientists and software development teams to help define scope of products and enhancements we will be building
- Ensure consistency in deployed configurations and track exceptions for follow up
Basic Qualifications
- Experience in technical program management working directly with software engineering teams
- Experience managing cross-functional programs and release schedules
- Experience building and evaluating system-level technical design
- Experience developing and executing/delivering product and technical roadmaps
- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules
- Experience owning/driving roadmap strategy and definition
- Experience in system design
Preferred Qualifications
- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.