Strategic Account Manager Sr Lead
Job Description
What if your next role could help power the global economy? At FIS, our technology connects people, businesses, and financial institutions around the world. We’re looking for curious, driven people who are ready to learn, lead and create what comes next. Join FIS and turn bold ideas into lasting impact.
About the role
As Enterprise Growth Managing Director, you will serve as a senior executive sponsor and strategic advisor for a portfolio of FIS enterprise clients. You will own the long-term client growth strategy, strengthen executive relationships and align teams across FIS around a unified account plan. This role is focused on creating lasting value through client retention, portfolio expansion, transformation and measurable business outcomes.
Your key responsibilities
- Build trusted advisor relationships with C-suite and senior business leaders, serving as the account champion and primary relationship owner for assigned strategic accounts.
- Develop and lead multi-year account and value creation plans that align client priorities with FIS capabilities, growth opportunities and transformation objectives.
- Drive long-term revenue growth, wallet share expansion, retention and renewals through platform adoption, modernization, cross-sell and broader use of FIS products and services.
- Lead cross-functional, matrixed teams across sales, product, delivery, client success, support, implementation, consulting and executive leadership, creating accountability around one client strategy.
- Serve as the voice of the client within FIS, resolve executive-level issues and represent FIS at client forums, industry events and strategic planning sessions.
What you bring
Required qualifications
- Bachelor’s degree or an equivalent combination of education, training and relevant professional experience.
- At least 15 years of experience in enterprise sales, strategic account leadership, consulting or executive client management, including at least 10 years working directly with executive stakeholders.
- Demonstrated success leading complex, high-value strategic client relationships and delivering long-term growth, retention and transformation outcomes.
- Proven ability to lead through influence in a global, highly matrixed organization and align diverse stakeholders around shared priorities and measurable results.
- Executive-level communication, commercial judgment and financial services industry expertise, with the ability to remain composed, decisive and credible in complex situations.
Preferred qualifications
- MBA or other advanced business degree.
- Deep experience in financial services, banking, payments, fintech, capital markets, lending or digital transformation.
- Experience developing enterprise account strategies, value creation plans, executive relationship maps, transformation roadmaps and simplified commercial agreements.
The impact you’ll make
The Enterprise Growth Managing Director helps FIS deepen its most strategic client partnerships by connecting executive priorities, industry insight and the full strength of the FIS portfolio. Your leadership will create a consistent client experience, accelerate transformation and strengthen long-term value for both clients and FIS. Success will be reflected in sustainable revenue growth, expanded relationships, strong retention and renewal performance, and measurable client outcomes over a multi-year horizon.
What we offer you
When you join FIS, you become part of a team that’s shaping how the world pays, banks and invests. We’re committed to helping you thrive, both professionally and personally. At FIS, we offer you:
- Internal career growth opportunities
- A voice in the future of fintech
- Always-on learning and development
- Collaborative work environment
- Opportunities to give back
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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