Staff Site Reliability Engineer - Platform Engineering | NordVPN

The world’s most advanced VPN, and a whole lot more.

If you’re a curious problem-solver who carves their own path, join the team behind Threat Protection Pro, the NordLynx protocol, and the fastest VPN on the planet—tools that put privacy, security, and control back in people’s hands.

Your impact? Helping millions take back control of their online security, privacy, and data.

NordVPN protects millions of users daily through a global edge infrastructure spanning thousands of servers across dozens of countries. The platform engineering team builds and operates the internal backend services that make this possible.

We're looking for a Staff Site Reliability Engineer (SRE) to design, build, operate, and improve these systems. This is a high-ownership role - you'll architect solutions, ship them to production. You're the person others rely on when the architecture needs rethinking or a service needs to go from zero to globally deployed.

Main responsibilities

• Design and operate on-demand, globally distributed backend services
• Make architectural decisions on how internal services integrate and scale
• Manage the full lifecycle: planning, implementation, monitoring, incident response, postmortems
• Maintain and improve infrastructure tooling and automation
• Contribute to engineering standards, documentation, and operational maturity
• Evaluate and integrate AI tooling (LLMs, Claude Code, model integrations) into engineering workflows

Core requirements

• Designing and operating globally distributed systems
• Systems architecture - service communication, data flow, resilience patterns
• Linux administration at scale (systemd, kernel tuning, debugging production systems)
• Docker - building, shipping, and running containers in production
• Databases - PostgreSQL, MySQL, Redis, OpenSearch, VictoriaMetrics
• Web servers, load balancing, and failover (Nginx, HAProxy, or similar)
• Working with dedicated/bare-metal hardware
• Python or another scripting/programming language
• Familiarity with AI/LLM tooling and practical application in engineering workflows

Bonus Points For

• Kubernetes in production environments
• SaltStack (used heavily internally)
• Advanced networking - BGP, anycast, tunneling, traffic engineering

Tools You Will Use

• GitLab
• Nexus
• Consul
• SaltStack
• Vault
• OpenSearch
• VictoriaMetrics
• Prefect/Airflow/Dagster
• Grafana
  

What We Offer

• Sharpen your edge: training, mentorship, and room to grow — always.
  
• Take the time you need: extra vacation days, sick days, and time off when life calls.
  
• Get premium healthcare: private health insurance in Lithuania and Poland — fully covered.
  
• Protect your peace: enjoy free subscriptions to Calm, Headspace, and Mindletic, and our own resilience and mindfulness trainings.
  
• Own your fitness: in-house gyms, sport cards, online workouts, and personal guidance — on us.
  
• Pack your bags for workation: experience our company-wide trip abroad to the fullest.
  
• Work from anywhere: work from wherever keeps you in the zone.
  
• Celebrate your milestones: birthdays, weddings, and new family members — all deserve a gift.
  
• Parent with ease: children’s summer camps and flexibility around the schedule — because parenting never pauses.
  
• Join the party: team building and company events people talk about for months.
  
• Unlock Cyber City: coffee bar, open gyms, kids’ room, music room, massage chairs — our Vilnius HQ is yours to enjoy.

Kindly refer to our Privacy Notice for Recruitment Candidates for comprehensive information regarding our data handling procedures throughout recruitment processes.

We expect all candidates to provide accurate and complete information during the recruitment process. While limited use of AI tools to refine application materials is acceptable, candidates remain fully responsible for ensuring that their submissions reflect their own qualifications, skills, and experience. Any failure to do so may negatively affect participation in the recruitment process. If broader AI assistance is allowed for a particular role or stage, we’ll let you know in advance.

By submitting your application, you acknowledge that it may be processed using automated tools for evaluation purposes. As part of our recruitment process, we may use an AI-based application review tool to help assess applications based on skills and experience relevant to the role. This technology is used to support - not replace - human decision-making, and every application is ultimately reviewed by a recruiter.

If you would like more information about how AI is used in this process or wish to exercise your rights under applicable data privacy laws, please contact us at privacy@nordaccount.com. Should you prefer to opt out of the automated evaluation, please submit your application directly to career@nordsec.com.

Compensation: €6.6K – €7.8K per month