Staff Craftsmanship & Corporate Quality TPM

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary At Rivian, the Craftsmanship TPM leads complex cross-functional programs that improve product quality, readiness, and execution across engineering, supplier quality, validation, manufacturing, service, and program teams. This role turns ambiguous quality risks into structured plans, drives issue resolution, and ensures that design, process, and launch decisions align to vehicle quality targets, timing, cost, and customer experience. Responsibilities Build and maintain cross-functional program plans, including milestones, owners, dependencies, and recovery actions related to corporate quality initiatives for each vehicle program in Normal, IL. Partner with Engineering, Supplier Quality, Manufacturing, Validation, Purchasing, Finance, and Program teams to align quality targets and execution plans. Own craftsmanship issue triage using Rivian processes and performance metrics: Tracking and monitoring of deviations within JIRA. Own and develop deviation policies and procedures (submission, expiration timing standards, and approval). Tracking and monitoring of craftsmanship related RC’s within JIRA. Coordinate key craftsmanship activities in the plant (harmony reviews, executive reviews). Lead Quality Assurance system development: Assist with creation/upgrades to craftsmanship reporting systems. Creation and maintenance of new craftsmanship quality sheets-reviews linking to current revisions. Monitor JD Power and warranty data trends. Calibrate partner teams on issue severity. Coordinate with QMS, NVH, and Plant Quality on layered audit strategy. Maintain open issues lists, risk registers, and escalation paths with internal teams and suppliers, driving corrective action follow-through to close issues with clear evidence, timing, and ownership. Track program readiness for builds, trials, gateways, and production milestones, including preparing for the SSN Launch. Support milestone reviews and communicate status, risks, tradeoffs, and decisions to leadership. Ensure craftsmanship policies and processes are up to date. (e.g. deviations, RQS .0007 - Rivian Customer Audit Doc). Partner with manufacturing teams to confirm process capability and production readiness relative to part quality and expectations. Setup and maintenance of craftsmanship master room and harmony bucks to align technical direction, issue closure, and launch readiness. Qualifications Bachelor’s degree in engineering, manufacturing, quality, or a related technical field preferred. Experience with formal problem-solving methods such as 5-why, 8D, DFSS, APQP, or similar. Strong working knowledge of the automotive product development process. Demonstrated ability to lead complex cross-functional workstreams with multiple stakeholders. Excellent written, verbal, and executive-level communication skills. Experience managing issues, risks, timing, and decisions in structured tools and forums. Experience applying craftsmanship quality concepts and tools in an automotive environment (color harmony assessment, BSR/NVH basics, surface & sheetmetal quality assessment, working knowledge of paint application processes) Familiarity with change control, deviations, issue management, and corrective action systems. Preferred Qualifications Experience in vehicle quality, craftsmanship quality, supplier quality, product excellence, manufacturing quality, or validation. Experience supporting at least one vehicle launch or major product introduction. Experience working directly with suppliers on open issues, containment, and corrective actions. Experience managing deviation policies, procedures, and tracking craftsmanship related RCs within JIRA. Familiarity with craftsmanship quality sheet-reviews, harmony bucks, and craftsmanship master rooms. Familiarity with QMS, NVH, and plant-specific audit tools and standards like RQS .0007 (Rivian Customer Audit Doc). Working knowledge of Jira, Confluence, Enovia, Jama/Flow, Microsoft Project, or Smartsheet. Experience with electrification, battery, interior, exterior, closures, or other vehicle systems is a plus depending on scope. Example Success Metrics Reduction in recurring quality and craftsmanship issues and escape rates. On-time closure of critical open craftsmanship issues and deviations before key build or production gates. Successful setup, maintenance, and effective cross-functional utilization of the craftsmanship master room and harmony bucks. Efficiency and on-time updates to craftsmanship reporting systems and sheet-reviews linked to current revisions. Compliance score and active maintenance of RQS .0007 (Rivian Customer Audit Doc). Launch readiness (including SSN Launch) against timing, cost, and quality targets. Supplier issue closure speed and corrective action effectiveness across tracked deviations. Pay Disclosure The salary range for this role is $140,600 - $175,800 per hour for Illinois based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs. The successful candidate may be eligible for annual performance bonus. We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian’s 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com. You can apply for this role through careers.rivian.com (or through internal-careers-rivian.icims.com if you are a current employee). There is no fixed deadline for this application; applications are accepted on an ongoing basis until the role is filled or the opening is no longer needed. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy and Technology Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. How We Use AI in Our Hiring Process: To ensure transparency, we want candidates to know that Rivian uses iCIMS Talent Cloud Artificial Intelligence (TCAI) and AI-enabled tools to assist with screening, reviewing, organizing and highlighting profiles and applications that match the key requirements for each role. AI does not make hiring decisions: Qualified candidate applications are reviewed by a member of our team, and all decisions throughout the process are made by humans. We use AI to support efficiency and consistency, not to replace human judgment. We are committed to a fair, thoughtful, and equitable experience for every candidate. Participation in AI profile matching is entirely voluntary. If you prefer that your profile not be used in this process, you can opt out at any time. Opting out means your profile will be excluded from automated matching and will not be surfaced for additional roles through this system. Your current application remains active and will not be affected in any way. Please note that we are currently not accepting applications from third party application services.