Sr. Solutions & Services Executive

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Description and Requirements

Sr. SSE (Senior Solutions & Services Executive) 

Job Description 

This position is responsible for driving business expansion proactively in the commercial segment as a Service Sales professional (Senior Solutions & Services Executive). 
We are seeking a candidate who can contribute as an enterprise professional services sales expert and play a key role in further expanding the business. 

(This position is expected to develop into a future leadership role.) 

Responsibilities as a Service Sales Executive 

• Drive sales activities aimed at contributing to revenue and profit, achieving quarterly and annual targets 

• Identify, develop, propose, and close opportunities within Lenovo’s service portfolio, including:  

• DaaS 

• Configuration 

• Deployment 

• DWS Managed Services 

• Project-oriented services 

• Sustainability Services 

• Hybrid Cloud 

• TruScale IaaS 

• Take full ownership from opportunity identification through proposal, contract execution, and handoff to delivery organizations and partners, ensuring successful service delivery to customers 

• Build and maintain strong relationships with internal stakeholders (Lenovo Japan account sales teams) and business partners (new and existing) 

• Accurately understand customer requirements and coordinate smoothly with relevant internal teams 

• Create proposals that exceed customer expectations to drive revenue and profit growth 

• Take ownership of large-scale deals by individually assessing and managing each opportunity 

• Analyze opportunities and provide sales tools to support Lenovo Japan sales activities 

• Respond quickly and effectively to escalations from customers 

• When sales targets are not met, proactively take corrective actions and maximize efforts to achieve targets 

• Maintain and improve customer satisfaction through delivered services 

Key Interactions 

• Lenovo Japan Account Sales 

• Lenovo Japan Service Sales Division, Service Support teams, Advanced Services Delivery 

• AP (Asia Pacific) Service Team 

Attractive Points 

• A fast-growing, cross-functional professional services sales organization within Lenovo, achieving more than 5x growth over the past five years 

• High degree of autonomy, enabling you to pursue what you want to achieve 

• Fast-paced, startup-like environment with significant scaling opportunities 

• Opportunity to become a future leader (for Sr. position) 

• Ability to sell the full portfolio of Lenovo solutions 

Requirements 

• Native-level Japanese and business-level English communication skills 
  (Required for reporting and communication with global and APAC teams) 

• Strong B2B sales skills and enterprise (high-touch) sales experience 

• Experience in selling IT services or solutions (e.g., consulting services, IT services, solution sales) 

• Proven experience managing deals involving multiple stakeholders (CxO-level, IT departments, business units, etc.) 

• Experience in proposing and closing large-scale or long-term deals 

• Consulting-oriented sales capability with the ability to understand customer business challenges and translate them into service/solution proposals 

• Leadership potential and mindset to lead teams in the future 

• Strong ownership, initiative, and proven track record of strategically growing accounts 

Nice-to-Have Qualifications 

• Experience in the IT consulting industry (business or sales roles) 

• Experience in the SI (System Integrator) industry 

• Experience in selling managed services 

• Experience in sales at foreign-affiliated IT companies 

• Proven ability to independently drive new business initiatives 

• Experience proposing solutions related to:  

• Infrastructure managed services 

• Cloud 

• Data 

• Digital Transformation (DX) 

• Strong motivation to grow as a young manager or future leader 

• Experience collaborating with cross-functional teams (technical, service, partner teams, etc.) 

• Experience working in global environments or collaborating with international teams 

Ideal Candidate Profile 

• Flexible and adaptable in thinking and execution 

• Able to develop strategies independently and deliver results 

• Capable of building trust-based relationships with CxO and business leaders and making effective proposals 

• Able to manage large-scale projects and opportunities 

• Capable of independently developing and acquiring new clients