Sr Professional Services Consultant

Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.

The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organizations worldwide rely on the Vectra AI to move at the speed and scale of hybrid attackers. For more information, visit www.vectra.ai.

Role Overview

As a Consulting Engineer in Vectra AI Professional Services, you will lead technically complex customer implementations across enterprise and Federal environments. You will combine deep cybersecurity expertise, solution architecture, hands-on deployment, production-ready integrations, and threat analysis to help customers operationalize Vectra solutions and strengthen their security posture. This role requires independent ownership of customer engagements, strong technical judgment, and clear communication with technical and nontechnical stakeholders.

Key Responsibilities

• Own end-to-end implementation onboarding for enterprise and Federal customers, including solution architecture, design reviews, installation, configuration, troubleshooting, testing, validation, documentation, and operational handover. 

• Deploy and configure Vectra AI products, including Detect, Recall, Stream, Match, and IDR/CDR, across on-premises, virtual, and cloud environments, including AWS, Azure, and GCP. 

• Apply Vectra’s implementation methodology to validate traffic flows, assess sensor data health, identify coverage gaps, and tune triage workflows. 

• Integrate Vectra into customer security ecosystems, including SIEM, SOAR, EDR, and identity platforms, using built-in capabilities and production-ready custom API integration scripts. 

• Provide expert technical guidance on solution designs, proofs of concept, and implementations; identify security architecture blind spots and recommend practical remediation. 

• Analyze threats, reconstruct exploitation trails, and investigate attacker lateral movement within customer networks to inform detection, triage, and remediation guidance. 

• Lead customer workshops and training on platform capabilities, investigative workflows, integrations, and day-to-day operations. 

• Manage implementation plans, milestones, technical dependencies, and risks; maintain accurate deployment records and customer handover materials. 

• Respond to and document customer requests, resolve implementation issues, and coordinate escalation of complex problems with appropriate internal teams. 

• Conduct security research that improves understanding of emerging threats and translate findings into customer guidance and reusable delivery practices. 

• Contribute to internal knowledge sharing, reusable integration assets, and continuous improvement of Professional Services delivery. 

• Drive customer satisfaction through clear communication, reliable engagement delivery, and effective customer enablement. 

Required Skills & Qualifications

• Bachelor’s degree in Computer Science, IT, Cybersecurity, Computer Engineering, or a related technical field, or equivalent practical experience. 

• 5+ years of relevant experience in cybersecurity, systems engineering, technical consulting, or customer environments, with demonstrated customer-facing implementation ownership. 

• 2+ years of professional security consulting experience. 

• Federal DoD TS/SCI clearance, required for the Federal customer scope of this role. 

• Hands-on proficiency deploying, configuring, troubleshooting, and operating security platforms, including NDR/CDR, EDR, SIEM, and forensics-oriented tools. 

Vectra provides a comprehensive total rewards package that supports the financial, physical, mental and overall health of our employees and their families. Compensation includes competitive base pay, incentive plan eligibility, and participation in the employee equity plan (stock options). Specific benefits offered varies by location, but commonly include health care insurance, income protection / life insurance, access to retirement savings plans, behavioral & emotional wellness services, generous time away from work, and a comprehensive employee recognition program.

Vectra is committed to creating a diverse environment and is proud to be an equal opportunity employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.