Sr. Ops Manager, Financial Products, APAC

Uber•Published 3 hours ago•First seen 2 hours ago

About the role and team
The Financial Business Group is part of the Global Commerce organisation that is a critical enabler of building and operationalising financial services to drive engagement and contribution streams for the core Mobility and Delivery businesses. Its APAC regional team services various unique markets in the region, collaborating with various cross-functional teams globally to design and scale locally nuanced financial products for our spenders and earners.

What you’ll do

This is a high-visibility and high-impact strategy and business operations role to shape and grow Uber’s financial services business with strong initiatives mapped to Uber’s global payments strategy in the Asia Pacific region.

End-to-end management of existing Spender financial products (e.g., Preferred Currency Pricing, Spender Wallet) in APAC, including market discovery, stakeholder alignment, implementation oversight, and post-launch governance. Ensure consistency in execution standards, reporting, and operational governance across markets. Serve as the single point of contact for PCP strategy, delivery cadence, and issue resolution.
Own all aspects of building new Spender financial products in APAC, including business case creation, voice of customer studies, cost planning and forecasting, RFI/P issuance and governance, marketing strategy, and post-launch performance reviews. Establish feedback loops and continuous improvement mechanisms post-launch to optimize financial performance and customer experience. Partner with cross-functional teams (Legal, Finance, Product, Risk, Regional Ops) to validate assumptions and finalize recommendations.
Conduct analysis of product, program, and partnership performance in collaboration with cross-functional stakeholders. Leverage data insights to guide decision-making, surface opportunities, and mitigate risks. Report and analyze variances between actuals, forecast, and plan; develop and socialize action plans across stakeholders and leadership.

What you’ll need

5+ years of experience within banking, e-commerce, and/or consulting in strategy or operations, with deep knowledge in issuing and cards preferred. SQL knowledge is preferred.
You're a self-starter and take initiative to seize opportunities: The Finance Business Group team is evolving every day and requires highly motivated individuals who thrive in a fast-paced environment, have high adaptability to change, and the ability to execute quickly (pivoting from long-term thinking to immediate action tactical responses).
Advanced collaboration and influencing skills built from experience of navigating a global matrix organisation and building deep, trust-based relationships with a diverse stakeholder set including Global Commerce, Mobility and Delivery leadership in a constantly changing, rapid growth environment with tight deadlines.
Passion for solving ambiguous and complex problems - experience demonstrating quantitative and qualitative sources to translate complex problems into clear, concise, and practical solutions. You need to be structured and have attention to detail.
Unparalleled business judgment and critical thinking skills with the ability to use data to quickly establish the highest-value priorities and develop a strategy to pursue them.

Ready to Ride?

This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.