Solutions & Services Executive (SSE)– Smart Manufacturing, AP

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Description and Requirements

Job Description - Role Overview

Role Summary

The Senior Services Solutions Executive (SSE) is responsible for driving business growth across Lenovo’s Solutions & Services Group (SSG) portfolio, with a strong focus on Smart Manufacturing solutions, including automation, robotics, artificial intelligence, and digital supply chain transformation. This role requires a consultative sales professional who can engage executive stakeholders, develop strategic account plans, and lead complex enterprise sales opportunities from inception through closure. [JD - Sr. T...nager.docx | Word], [Attract St...(1).xlsx | Excel]

Key Responsibilities

Business Development & Customer Engagement

• Drive the adoption and expansion of Smart Manufacturing solutions across large enterprise customers throughout the Asia Pacific region.
• Identify opportunities to accelerate digital transformation, automation, and operational efficiency across manufacturing value chains.
• Establish and grow relationships with senior business and technology stakeholders, positioning Lenovo as a trusted advisor.

Sales Strategy & Execution

• Develop and execute strategic account and territory plans aligned with revenue, growth, and market expansion objectives.
• Manage the complete sales lifecycle, including prospecting, qualification, solution development, proposal creation, negotiation, and contract closure.
• Lead complex RFP and RFQ responses, ensuring alignment between customer requirements and Lenovo’s services capabilities.

Solution Selling & Digital Transformation

• Lead the development of integrated solutions spanning Smart Manufacturing, AI, Hybrid Cloud, Infrastructure as a Service (IaaS), Device as a Service (DaaS), and Digital Workplace Solutions.
• Collaborate with solution architects, product specialists, and delivery teams to design outcome-driven transformation programs.
• Translate customer business objectives and technical requirements into scalable, value-based solutions.

Account Leadership & Growth

• Partner closely with Client Managers and cross-functional teams to develop and execute strategic account plans.
• Drive land-and-expand strategies that increase services adoption and long-term customer value.
• Contribute to account leadership initiatives that support sustainable revenue growth and customer success.

Industry Leadership & Collaboration

• Build relationships with CXO-level stakeholders across manufacturing, industrial, logistics, and warehouse sectors.
• Provide market insights, customer feedback, and industry trends to influence solution strategy and portfolio development.
• Represent Lenovo at industry events, executive forums, and customer engagements to strengthen market presence and thought leadership in Smart Manufacturing and Industry 5.0.
• Coordinate with regional and global teams, including sales, finance, delivery, and ecosystem partners, to ensure successful execution of complex opportunities.

Skills & Experience

Must-Have

• 8+ years of experience in solutions or services sales, preferably within IT services, digital transformation, or enterprise technology environments.
• 3+ years of experience selling complex, multi-solution, or enterprise-scale engagements.
• Demonstrated success in closing strategic opportunities and managing long, consultative sales cycles.
• Experience working with manufacturing, industrial, logistics, or warehouse operations.
• Strong consultative selling, stakeholder management, negotiation, and business case development skills.
• Ability to engage and influence senior decision-makers and executive stakeholders.
• Excellent communication, presentation, and relationship-building capabilities.
• Willingness to travel across the Asia Pacific region as required.

Industry & Technical Expertise

• Strong understanding of Smart Manufacturing and Industry 4.0/5.0 technologies, including:
  • Robotics, automation systems, AGVs, and AMRs
  • Industrial IoT and Digital Twin technologies
  • Artificial Intelligence, computer vision, and advanced analytics
  • Cloud, Hybrid Cloud, and digital supply chain ecosystems
• Proven ability to position technology solutions within broader business transformation initiatives.

Good-to-Have

• Experience leading enterprise digital transformation programs with a focus on Operational Technology (OT) and manufacturing solutions.
• Familiarity with Warehouse Management Systems (WMS), Warehouse Execution Systems (WES), and related partner ecosystems.
• Background in consulting, pre-sales, or strategic advisory roles.
• Fluency in English; additional European languages are advantageous