Solutions Design Manager, HR Systems

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This position is based in Singapore, operating within  the Global Core Technology & Operations team, that is focused on process design, business requirements & analysis, product specifications, UAT & delivery, configurations and system administration and data stewardship.  In this role, the Solutions Design Manager will specialize in defining problem statements, gathering business requirements and partnering cross-functionally to identify impacts and interdependencies. Before any technology solution is deployed or changed, they obsess over the problem, define the personas, and map out the future-state workflow.

Key responsibilities:

• Deeply understand the holistic business, organizational and Talent context/needs, and help shape the roadmap with the Talent strategy  
• Design global solutions: deliver and maintain a holistic infrastructure roadmap (including processes, tools, and systems) across the Talent Lifecycle, in close partnership with Global Business Practices
• Partner with HR COEs and SMEs to continuously improve the Employee Lifecycle, regularly review workflows and make recommendations for improvements that delivers reliable data for organizational insights
• Partner with Product and Engineering to inform the strategic direction, backlog decisions, and roadmap for the HR Systems
• Lead project work streams and teams aligned to strategic goals with ownership over the outcomes, decisions, and stakeholder alignment
• Partner with Talent Data & Analytics, Security and Legal to understand the implications of process or tooling decisions, including governance, compliance and risk assessments
• Identify how changes to individual components influence system-wide behavior, dependencies, and emergent outcomes over time, and maintain consistent feedback loops with stakeholders

Ideal candidate expected to have:

• 7+ years of HR Operations/Systems experience, with at least 5 years of proven experience designing global workflows involving HR Systems (e.g. ATS, HRIS) with a focus on integrating multiple lines of business and maintaining data governance
• Experience leading continuous improvement for the end to end business solutions across the employee lifecycle (recruiting, compensation, learning & development, employee lifecycle management, org design, etc.), product management or solution engineering experience is a value add
• Experience with Workday HCM and ATS is required, and some adjacent experience systems such as Compensation, Employee Surveys, AI, Ticket Management, and Talent Management tools would be a plus
• Experience partnering with product and engineering teams to inform strategic decision making, backlog prioritization and solution directly, familiar with agile and design thinking methodologies
• Global Stakeholder Relationship Management experience, driving alignment, managing competing needs, and navigating dynamics
• Strong ability to communicate and synthesize findings that impact strategic direction, share recommendations, and create action plans
• Strong business acumen, including strong problem-solving skills, high judgment, critical thinking, and analysis

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.