Solution Area Specialist - Surface

MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable advantage, driving growth that outpaces the market.

Our team works to strengthen the Windows ecosystem by bringing Microsoft innovation to life through Surface. The Specialist Sales team combine the power of Microsoft’s first-party devices with deep customer engagement to accelerate Windows adoption, demonstrate what’s possible on the platform, win strategic customers and create momentum that benefits the broader Windows ecosystem.

In this role, you will Drive Surface growth across Australia’s Enterprise Commercial and Enterprise Public Sector customers by building pipeline, accelerating sales and deepening customer and partner engagement. Grow Surface and Windows platform share, provide intelligence and lead customer adoption of Edge and Hybrid AI on Windows devices, positioning Surface as the flagship platform for commercial on-device AI.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• Drive Surface business growth across managed customers, achieving revenue, market share, and profitability targets while maximising accessories and warranty attach.

• Build and manage a healthy sales pipeline, identifying new opportunities, executing account and territory plans, maintaining forecast accuracy, and accelerating deal progression from qualification to close.

• Grow Windows platform adoption by positioning Surface as Microsoft's flagship device portfolio and successfully competing against non-Windows alternatives.

• Lead customer conversations around innovation, including Hybrid/Edge AI and Copilot+ PCs (Intel And ARM-based computing including Qualcomm Snapdragon. NVIDIA RTX), and future next-generation device experiences.

• Develop trusted relationships with customer decision-makers, IT leaders, procurement teams, solution partners and business stakeholders to influence device strategies and modernisation initiatives.

• Partner across Microsoft and the channel ecosystem, collaborating with Account Teams, Partner Development Managers, Specialists, Customer Success, and strategic partners to deliver customer outcomes and wins.

• Provide market and customer insights, identifying trends, opportunities, and threats to inform sales strategy and support broader Windows ecosystem growth.

Required/minimum qualifications

Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 6+ years experience in technology-related solution sales or account management OR equivalent experience.

Additional or preferred qualifications

Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 8+ years experience in technology-related solution sales or account management OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 12+ years experience in technology-related sales or account management OR equivalent experience.  Relevant industry certifications are also desirable.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.