Services Operations Specialist
Company Overview
Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.
Position Overview
The DI SW Americas Customer Outcomes team is seeking a Services Operations Specialist to join the Services Business Operations team. This role will support the Americas GCO services team in the end-to-end services contractual lifecycle across the services portfolio. You will act as a critical point of contact across multiple teams, ensuring seamless operations and accurate execution of services projects from initiation through completion.
Key Responsibilities
- Act as a point of contact for Engagement Managers, Project Managers, Resource Managers, Services Business Managers, Service Delivery Resources, Finance, Legal, Global Order Management, Procurement, Accounts Receivable, and Credit and Collections
- Work under light supervision to support Consulting and Learning Services Opportunities and Projects
- Check the quality of Services Bids submitted for internal review, including reviewing customer statements of work as well as estimates and budgets
- Validate new projects and/or budgets based on completed contracts and customer purchase orders
- Accurately complete billing for services delivery projects throughout the project lifecycle per customer and Siemens requirements
- Support services project managers in the financial management of their projects
Qualifications
- University degree or relevant business administration qualifications
- Proven data analysis skills, including the ability to interpret complex data sets and generate actionable insights
- Proven attention to detail, accuracy, and problem-solving skills
- Ability to work independently on certain projects as well as collaboratively and communicate optimally with others
- Ability to work in a fast-paced environment and prioritize tasks optimally
- Proficiency in Microsoft Office Suite (Excel, Outlook, PowerPoint, SharePoint, Teams, etc.)
- 3-4 years' experience in a business operations-related role desirable
- Experience in a multinational company environment desirable
- Ability to work in a remote/hybrid environment with occasional travel for meetings or training sessions
Why Us
We are Siemens: At Siemens Software, flexibility is how we work—hybrid by default, built on trust and autonomy. Together, 30,000 people across more than 200 countries build technology that shapes the real world. You'll grow through real projects, strong technical peers, and global mobility, backed by the scale and benefits of an industrial software leader. We're committed to equality and inclusion, and we hire based on merit, skills, and impact. Bring your curiosity and creativity and help us shape tomorrow!
Our Benefits & Rewards
The salary range for this position is USD 58,300 to USD 105,000 and this role is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate's job-related skills, experience, and relevant education/training. Siemens offers health and wellness benefits to employees; you can access the benefits available in your country via the link: Siemens Digital Industries Software Jobs
Equal Opportunity
We value equal opportunities. At Siemens, we believe people who've had real experiences dealing with being different will excel as leaders. Let's foster a culture of creativity and innovation. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
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Equal Employment Opportunity Statement
Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law
Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.
Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation
for disability form. If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.
Pay Transparency
Siemens follows Pay Transparency laws.
Application Deadline
This role will be posted for a minimum of five (5) days from the original posting date. The posting timeline may change based on applicant volume to ensure we attract and consider a strong and representative candidate pool.
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Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.