Service Sales Account Manager
We are looking for a Account Manager for our SI Buildings – Service Sales Team to grow service sales, manage customer relationships, and secure profitable orders across Fire Safety, Fire Fighting, Building Automation, BMS, and other ELV systems by identifying customer needs and new opportunities, offering value-driven solutions, and collaborating with technical and operational teams to support sustainable growth and customer satisfaction.
What part will you play?
- Drive service business growth by identifying, pursuing, and closing service opportunities within the assigned customer base.
- Build and maintain strong relationships with customers, consultants, and key stakeholders to develop long-term partnerships.
- Promote Siemens service offerings, including maintenance contracts, digital services, lifecycle modernizations, upgrades, migrations, and energy efficiency solutions.
- Develop and execute account plans to strengthen customer relationships, drive customer satisfaction, and expand service business opportunities.
- Identify customer operational challenges and translate them into value-based service solutions.
- Collaborate with technical, engineering, commercial, and operations teams to prepare competitive technical and commercial proposals.
- Lead contract negotiations and ensure timely closure of opportunities in line with business objectives.
- Identify and secure new service agreements while developing opportunities for portfolio expansion, modernization, and value-added services.
- Maintain a healthy sales pipeline and provide accurate sales forecasts through CRM and sales reporting tools.
- Ensure customer satisfaction by acting as the primary point of contact throughout the sales cycle.
- Monitor market trends, competitor activities, and customer requirements to identify new business opportunities.
- Support strategic initiatives aimed at expanding Siemens' service market share across Fire Safety, Fire Fighting, Building Management Systems, and ELV technologies.
- Demonstrate a high level of ownership, accountability, and commitment to achieving sales targets and business objectives.
- Be expected to spend a minimum of 50% of your time in customer-facing activities, performed in person and on customer sites.
What do I need to qualify for this job?
- Bachelor's degree in Engineering or a related technical discipline.
- Minimum of 5 years of relevant industry experience within Building Technologies, Fire & Life Safety, or related infrastructure sectors.
- Minimum of 3 years of proven Service Sales experience with a successful track record in achieving sales targets and business growth.
- Mandatory experience in Fire Alarm Systems and Fire Fighting Systems service business.
- Strong knowledge of Building Management Systems (BMS) and other ELV systems is required.
- Good understanding of service agreements, lifecycle services, modernization projects, migration projects, and digital service solutions.
- Experience in customer relationship management, account development, and solution selling.
- Strong commercial acumen and negotiation skills.
- Excellent communication, presentation, and stakeholder management skills.
- Ability to work effectively in a cross-functional and matrix organization.
- Fluency in English (written and spoken) is mandatory.
- Self-driven, result-oriented, and capable of managing multiple opportunities simultaneously.
- High sense of ownership, accountability, and customer focus.
What We Offer?
- Speaking up Culture
- Respectful Workplace
- Being part of a global work environment
- Attractive remuneration package
- Excellent recognition tools providing spot awards
- Learning & Development opportunities for both personal and professional growth
- Leave days for parents and a variety of flexible working models that allow time off for yourself and your family
- Creche allowance for mothers
- Share matching programs to become a shareholder of Siemens AG
- Remote working and remote living flexibility only for relevant positions
- Find more benefits here
Individual benefits are adapted to meet local legal regulations, the requirements of different job profiles, locations, and individual preferences.
At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow’s reality.
As Siemens we believe physical barriers are not related to potential. Only the potential matters to us. Therefore, we look forward to receiving applications from candidates with physical barriers and chronic illnesses. We support healthy relationships between candidates with barriers and their colleagues because we believe we can create differences together.
Siemens is dedicated to quality, equality, and valuating diversity and we welcome applications that reflect the diversity of the communities within which we work.
We are looking forward to receiving your online application. Please ensure you complete all areas of the application form to the best of your ability as we will use the data to review your suitability for the role.
Please find more information from our web site:
https://new.siemens.com/tr/tr.html
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