Senior Software Engineer (DevOps, Site Reliability, Platform, Cloud)

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.  

At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.  

Your Team's Impact

The candidate will be part of the ITDR Team in RE - Reliability Engineering supporting Core Infrastructure.

We are seeking a highly analytical and detail-oriented ITDR Data Recoverability Engineer to strengthen the organization's ability to identify, recover, validate, and trust critical data required to support business service recovery and operational resilience.

This role combines data governance, recoverability analysis, dependency mapping, operational resilience, recovery assurance, and recovery validation disciplines. Working across business, application, infrastructure, cloud, architecture, and disaster recovery teams, you will identify critical data assets, understand how they support business services, assess recoverability risks, validate recovery outcomes, and improve confidence in recovery readiness across the enterprise.

Success in this role requires a strong understanding of how data, applications, infrastructure, and business processes interact during recovery events, with a focus on ensuring recovered data is complete, accurate, usable, and trusted when business operations resume.

What you’ll do

• Identify, classify, and maintain inventories of critical data assets supporting business services, including ownership, recovery requirements, recovery objectives, recovery priorities, and recovery classifications.
• Partner with business and technology stakeholders to identify critical business services, supporting data assets, recovery requirements, and business recovery priorities.
• Support Business Impact Analysis (BIA), operational resilience assessments, and recovery planning activities by identifying critical business services, supporting data assets, recovery dependencies, recovery requirements, and recoverability risks that may impact business service recovery.
• Maintain recovery-related metadata, recovery classifications, ownership records, and supporting information required to support recovery planning, validation, testing, and governance activities.
• Support implementation and continuous improvement of data governance, metadata management, dependency mapping, and recovery management capabilities that strengthen business service recoverability.
• Develop and maintain relationships and dependency models between business services, applications, databases, infrastructure components, cloud platforms, identity services, third-party services, and critical data assets.
• Analyze and document recovery dependencies required to support business service restoration, recovery prioritization, and restoration sequencing.
• Collaborate with business, application, infrastructure, architecture, cloud, and disaster recovery teams to assess recoverability capabilities and identify recovery gaps.
• Conduct recoverability assessments and evaluate risks related to data loss, corruption, dependency failures, unauthorized access, incomplete recovery, or other conditions that may impact business service recovery.
• Recommend improvements that strengthen recovery readiness, operational resilience, and recovery assurance capabilities.
• Define and maintain recovery validation requirements, reconciliation controls, data integrity verification processes, and business acceptance criteria used to confirm recovered data is complete, accurate, usable, and trusted.
• Support recovery testing, recovery exercises, tabletop exercises, and recovery events by validating critical data assets and confirming recovery outcomes.
• Coordinate business acceptance activities and support validation of critical business services following recovery testing and recovery events.
• Document testing outcomes, validation results, identified gaps, remediation activities, and lessons learned.
• Support development and maintenance of recovery validation procedures, evidence requirements, and recovery assurance practices.
• Design and maintain recoverability metrics, dashboards, reporting, and automated controls used to measure recovery readiness, recovery validation outcomes, dependency risks, and overall recoverability posture.
• Develop reporting used to communicate recoverability posture, testing outcomes, recovery risks, validation results, and recovery readiness to business and technology stakeholders.
• Track remediation activities and support continuous improvement initiatives that improve business service recoverability and operational resilience.
• Maintain recovery testing evidence, governance artifacts, audit documentation, and supporting records required for regulatory, compliance, governance, and audit reviews.
• Monitor industry practices, emerging technologies, and regulatory developments and recommend enhancements that strengthen recoverability, operational resilience, and recovery assurance capabilities.
• Support compliance with applicable operational resilience, recovery governance, regulatory, security, and audit requirements, including DORA, SOX, ISO 22301, ISO 27001, ISO 27031, NIST CSF, NIST SP 800-34, and related standards.

What We’re Looking For

• 5+ years of experience in disaster recovery, operational resilience, recovery assurance, business continuity, cloud engineering, platform engineering, site reliability engineering (SRE), infrastructure engineering, data governance, data management, technology risk, or related disciplines involving recovery readiness, dependency analysis, critical data management, or resilience initiatives. 
• Candidates should have experience with some combination of AWS, Azure, or GCC, Kubernetes, Infrastructure platforms, Disaster Recovery Testing, Recovery Validation, Dependency Analysis,    Service Mapping, Recovery Readiness, Operational Resilience
• The ideal candidate has experience in operational resilience, disaster recovery, recovery assurance, cloud or infrastructure operations, data governance, or related disciplines and is comfortable analysing how critical data, applications, infrastructure, and business processes interact to support successful recovery of business services. 
• Experience administering backup technologies is helpful but not required; the primary focus of this role is understanding, validating, and improving recoverability across the enterprise.

Critical Skills:

• Understanding of backup, restore, replication, failover, disaster recovery, cyber recovery, and resilience testing concepts.
• Experience participating in recovery testing, resilience exercises, validation activities, failover testing, or operational readiness reviews.
• Familiarity with recovery planning, recovery sequencing, recovery validation, recovery assurance, and operational resilience principles.
• Ability to analyze recovery architectures and identify technology dependencies impacting recovery objectives.
• Experience analyzing and documenting relationships between business services, applications, databases, infrastructure components, cloud services, identity systems, third-party services, and critical data assets.
• Ability to identify recoverability risks associated with dependency failures, incomplete recovery, data loss, corruption, or unauthorized modification.
• Understanding of critical data asset management, data dependency analysis, and recovery prioritization concepts.
• Experience with data validation, reconciliation processes, completeness checks, integrity verification, and business acceptance validation.
• Understanding of data lifecycle management, metadata management, recovery classifications, and critical data asset concepts.
• Working knowledge of applications, databases, cloud platforms, infrastructure technologies, identity services, storage systems, and data platforms that support critical business services.
• Working knowledge of AWS, Azure, or GCP and the services commonly used to support enterprise workloads.
• Strong analytical and problem-solving skills with the ability to assess business service impacts, recoverability challenges, and operational resilience risks.
• Ability to prioritize work and support multiple initiatives in a fast-paced environment.
• Familiarity with DORA, SOX, ISO 22301, ISO 27001, ISO 27031, NIST CSF, NIST SP 800-34, and related resilience, recovery, and governance frameworks.

Additional Skills:

• Understanding of governance, metadata, dependency mapping, CMDB, recovery assurance, or resilience platforms such as Microsoft Purview, ServiceNow, Collibra, Rubrik, LeanIX, Ardoq, or similar technologies.
• Experience supporting critical business service recovery, dependency mapping, recoverability assessments, recovery validation, or operational resilience initiatives within financial services, fintech, banking, insurance, or other highly regulated environments.
• Familiarity with IT service management (ITSM), Configuration Management Databases (CMDB), enterprise architecture repositories, or service mapping capabilities used to manage application, infrastructure, and business service relationships.
• Experience developing metrics, dashboards, reporting, or governance artifacts used to communicate recoverability posture, testing outcomes, and recovery readiness to technical and business stakeholders.
• Experience working within financial services, fintech, banking, capital markets, insurance, or other highly regulated environments.
• Relevant certifications or coursework in data governance, disaster recovery, operational resilience, business continuity, risk management, cloud platforms, or related disciplines.
• Strong communication and stakeholder engagement skills with the ability to work effectively across business, application, infrastructure, recovery, architecture, risk, and governance teams.

Education:

• Bachelor's degree in Computer Science, Information Systems, Data Management, Engineering, Business Technology, Cybersecurity, Enterprise Architecture, or a related field.
  

What's In It For You

At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means: 

• The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.

• Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.  

• Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives. 

• A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions. 

• Career progression planning with dedicated time each month for learning and development. 

• Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging. 

Learn more about our benefits here. 

Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications. 

Company Overview:

FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn. 

At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law.