Senior Risk Analyst, KYC

Marqeta•Published 1 days ago•First seen 12 hours ago

As Marqeta's Risk Senior Analyst, KYC, you will play a critical role in protecting the integrity of Marqeta's card programs by owning consumer and business KYC compliance across our global issuing partnerships, directly reducing corporate risk and keeping Marqeta aligned with evolving regulatory standards. You'll be part of the Risk Operations team, a collaborative group that sits at the intersection of compliance, fraud prevention, and operational excellence. In this role, you'll independently investigate and resolve complex CIP/KYC issues, coordinate with issuing banks on EMEA and CAD compliance requirements, oversee US and global sanctions research, and drive process improvements that streamline how we work at scale.

This role can be performed in a hybrid work model (Tuesday, Wednesday, Thursday onsite) from our Warsaw office. We’d love for you to join us!

The Impact You’ll Have

  • Independently resolve problems that require in depth investigation and/or research
  • Conduct follow-up research on CIP/KYC issues
  • Maintain or exceed established standards for customer service, and resolves complex issues with little or no supervision or direction
  • Coordinates with Issuing Banks to ensure that Marqeta is compliant with their requirements for EMEA,CAD CIP/KYC/KYB; performs required CIP/KYC audits in compliance with bank requirements
  • Practice using sound decision-making and discretion in making independent decisions that mitigate corporate risk at each decision point throughout the review.
  • US and Global Sanctions research and oversight of the work performed by the BPO
  • Identify process and/or system improvement initiatives and resolution in order to re-engineer and streamline workflow.
  • Maintains a current understanding of and complies with Marqeta and Issuing Bank procedures and policies, including regulatory compliance issues related to BSA procedures and policies, GLBA, Dispute Resolution and Safeguarding Customer Information.

Who You Are

  • 5 years related experience
  • Proven ability to develop and implement efficient and effective business and consumer CIP/KYC processes
  • Demonstrated ability to achieve results through cross-functional, virtual teams
  • Ability to prioritize, manage, and deliver on multiple projects simultaneously; highly motivated and able to work against aggressive schedules
  • Superior communication skills (interpersonal, verbal, presentation written, email)
  • Positive attitude, team player, adaptable, resourceful, and self-starter who is able to work independently
  • Skilled in G-Suite, Snowflake, SQL and Looker.

Nice-To-Haves

  • Undergraduate level degree in STEM or business, finance or economics
  • CAMS certification
  • Card payment issuance, processor, program manager experience
  • Knowledge of basic regulatory and compliance requirements in card payments space
  • Knowledge of SQL

Your Manager

Typical Process

  • Application Submission
  • Recruiter phone call
  • Hiring manager video call
  • Virtual “Onsite” consisting of 4-5, 45 min calls
  • Offer!

Compensation and Benefits

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this full-time position, reflected in PLN, is: 156,000- 195,000.

The bonus target for this position is 10% of the applicable base salary, subject to the plan terms and meeting eligibility requirements.

Along with monetary compensation, Marqeta currently offers:

  • Monthly stipend for your home office equipment and connectivity
  • Annual development stipend to support your growth and development
  • Pension Scheme provided by Allianz
  • Employee health insurance through LUX MED with employee cover paid at 100% by Marqeta
  • Four floating holidays as additional paid days off to annual leave entitlement
  • In-office amenities including: drinks and snacks, wellness room, dedicated barista, community events onsite
  • MultiSport Plus membership offerings

About Marqeta

Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.

Marqeta’s Values

– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.

– Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.

– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.

– Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.

– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.

Equal Employment Opportunity, Accommodations and Privacy

Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements.

Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request.

Marqeta cares about your privacy. Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.

To keep our interview process fair and consistent, we ask that all candidates join video interviews with their camera on.

Notice on Use of AI in Recruitment
We may use artificial intelligence (AI) tools in our recruitment processing consistent with the requirements of applicable laws. For more information, review our AI notice here.