Senior Program Manager – OCI Business Operations Analytics & Insights

Oracle•Published 1 days ago•First seen 1 days ago

Location: Nashville, TN — onsite 5 days/week. Relocation assistance is available; this is not a remote position.

Work Authorization: Visa sponsorship is not available for this position.

Overview

Oracle Cloud Infrastructure (OCI) is seeking a Senior Program Manager to join the OCI Business Operations Analytics & Insights team.

The OCI Business Operations Analytics & Insights team supports business operations through data-driven reporting, analytics, and actionable insights. The team works across business functions to improve reporting consistency, establish reliable metrics, and provide leaders with the information needed to make informed operational decisions.

In this role, you will combine hands-on data analysis with cross-functional program management to drive recurring reporting and analytical initiatives. You will partner with business stakeholders and data owners to translate requirements into analytical solutions, validate metrics, develop dashboards, and deliver clear, actionable insights.

You will also help scale established reporting and analytics processes by developing reusable datasets, standardizing metrics, and identifying opportunities to improve efficiency and reporting reliability.

Why OCI?

Oracle Cloud Infrastructure delivers cloud technologies and services that support businesses operating at scale.

Within OCI Business Operations Analytics & Insights, you will contribute to an established reporting and analytics workstream while helping develop reusable datasets, dashboards, and processes.

This role offers an opportunity to combine technical problem-solving with business impact, improve reporting consistency, and help stakeholders make better-informed decisions.

Qualifications

Minimum Qualifications: A minimum of 5 years combined experience with project management, data analysis and direct business experience within a specialized function. Preferred Qualifications: Bachelor's degree in Business Administration, Management or related field. PMP / Scrum Master certification. Proven ability to work cross-functionally with functional and technical teams. Experience with building and managing reporting tools to support Programs; such as scorecards and KPI metrics to further drive insights around our program strategy. Demonstrated ability to balance quantitative and qualitative metrics to provide a holistic viewpoint. Expert level experience with Excel, creating dynamic pivot reports and data visualization. Ability to influence through data visualization and interpretation. Must be self-directed and able to work independently as well as in a team environment. Must be comfortable working in ambiguous situations. Excellent interpersonal skills. Depending on the job there may be additional minimum requirements and/or preferred qualifications.

Responsibilities

Key Responsibilities

Manage recurring reporting and analytics initiatives, coordinating stakeholders, timelines, dependencies, and deliverables to ensure timely completion.
Partner with business stakeholders to clarify analytical requests, define requirements, and establish measurable outcomes.
Write and optimize SQL queries to extract, join, reconcile, and validate data from multiple sources.
Use Python or R to clean, transform, and analyze complex datasets, identifying trends, inconsistencies, and actionable insights.
Define and document business metrics, calculation logic, data definitions, and reporting assumptions to improve consistency across reporting.
Perform data quality checks to ensure reporting accuracy, consistency, and reliability.
Develop and maintain reusable datasets, dashboards, visualizations, and recurring reports that communicate operational performance.
Translate analytical findings into concise written updates, presentations, and actionable insights that help business leaders understand operational trends and make informed decisions.
Coordinate with data owners and cross-functional partners to resolve data discrepancies, manage reporting dependencies, and deliver accurate analytical outputs.
Identify opportunities to improve, standardize, and automate recurring analytics and reporting processes, reducing manual effort and improving scalability.
Maintain clear documentation and track analytical deliverables through stakeholder review and completion.

Minimum Qualifications

5+ years of professional experience in business analytics, data analysis, business operations, program management, or a related field, including experience delivering analytical or reporting initiatives.
Experience managing analytics, business reporting, or data-driven projects involving multiple stakeholders, deadlines, and dependencies.
Strong hands-on SQL skills, including extracting, joining, transforming, and validating complex datasets.
Practical experience using Python or R for data cleaning, manipulation, and analysis.
Experience defining business metrics, documenting calculation logic, and performing data quality validation.
Ability to translate ambiguous business requests into clear analytical requirements and actionable deliverables.
Strong organizational and program management skills, with the ability to coordinate parallel workstreams and follow through on commitments.
Excellent written and verbal communication skills, including the ability to explain analytical findings to nontechnical audiences.

Preferred Qualifications

Experience developing dashboards and reports using business intelligence or data visualization tools.
Familiarity with cloud infrastructure operations, capacity planning, utilization metrics, or financial operating metrics.
Experience automating recurring data preparation, analysis, or reporting workflows.
Working knowledge of version control, documentation standards, and reproducible analytical practices.
Experience preparing executive-ready presentations, charts, and written business summaries.
Experience improving existing reporting processes, standardizing metrics, or developing reusable analytical datasets.

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