Senior Product Manager, Global Seller Supply Chain - PMO
Amazon Global Selling helps individuals and businesses increase sales and reach new customers around the globe. The Global Selling team in China is responsible for recruiting local businesses to sell on Amazon's 21 overseas marketplaces and supporting their success and growth.
FBM (Fulfilled by Merchant) is a fast-growing fulfillment channel where sellers ship products from their warehouses in China or overseas warehouses in destination countries. Because delivery experience is directly managed by sellers, it highly impacts customer satisfaction and sales conversion. We are seeking an experienced, customer-obsessed Product Manager to join the Global Seller Supply Chain team, owning the FBM product roadmap and fulfillment solutions for Chinese cross-border sellers. This role covers both small parcel shipping from China by air and overseas warehouse fulfillment for heavy and bulky products, offering a great opportunity to define the product vision that directly improves seller experience and sales conversion for one of the fastest-growing segments in Amazon Global Selling.
You will have an exciting opportunity to serve as the voice of China sellers on the global stage, deeply understanding their pain points and operational needs, and translating them into product requirements that shape global fulfillment solutions. You will work closely with global product and marketplace teams, requiring strong cross-functional communication and the ability to influence stakeholders across geographies. This role involves regular communication and business updates to VP-level leadership, offering high visibility and direct impact on business direction.
Key job responsibilities
FBM (Fulfilled by Merchant) is a fast-growing fulfillment channel where sellers ship products from their warehouses in China or overseas warehouses in destination countries. Because delivery experience is directly managed by sellers, it highly impacts customer satisfaction and sales conversion. We are seeking an experienced, customer-obsessed Product Manager to join the Global Seller Supply Chain team, owning the FBM product roadmap and fulfillment solutions for Chinese cross-border sellers. This role covers both small parcel shipping from China by air and overseas warehouse fulfillment for heavy and bulky products, offering a great opportunity to define the product vision that directly improves seller experience and sales conversion for one of the fastest-growing segments in Amazon Global Selling.
You will have an exciting opportunity to serve as the voice of China sellers on the global stage, deeply understanding their pain points and operational needs, and translating them into product requirements that shape global fulfillment solutions. You will work closely with global product and marketplace teams, requiring strong cross-functional communication and the ability to influence stakeholders across geographies. This role involves regular communication and business updates to VP-level leadership, offering high visibility and direct impact on business direction.
Key job responsibilities
- Own the FBM fulfillment product roadmap covering both small parcel air shipping and overseas warehouse fulfillment, defining product vision, priorities, and success metrics
- Represent China sellers by building deep understanding of their pain points, operational workflows, and fulfillment needs through data analysis and direct engagement
- Partner with global product and marketplace teams to develop and launch fulfillment solutions that improve seller experience and delivery performance
- Collaborate closely with local business teams to align product initiatives with seller growth objectives and go-to-market execution
- Manage senior stakeholder communication, delivering product updates, business cases, and recommendations to VP-level leadership
Basic Qualifications
- Bachelor's degree in business, engineering, supply chain, or a related field
- 5+ years of experience in product management, preferably in logistics, supply chain, or e-commerce
- Experience working with global or cross-functional teams in a matrixed organization
- Strong analytical skills with the ability to translate data into product decisions
- Excellent oral and written communication skills in both English and Mandarin
Preferred Qualifications
- Experience working in multinational or foreign companies with exposure to global product development
- Experience in cross-border logistics, fulfillment, or marketplace product management
- Track record of influencing senior leadership and driving alignment across global stakeholders
- Deep curiosity about seller behavior and willingness to learn and immerse in the China cross-border seller ecosystem