Senior People Consultant

As a Senior People Consultant, you will serve as a trusted advisor to managers and employees across Latin America, helping them navigate complex people matters while driving a consistent, high‑quality employee experience. You will leverage deep HR/People expertise, strong analytical capabilities, and a consulting mindset to solve challenging employee relations situations, enhance leadership effectiveness, and support key People programs and initiatives.

This role provides the opportunity to:

· Develop deep business and geo-specific HR/People acumen

· Influence HR/People strategy through insights and data

· Lead impactful initiatives that shape culture and organizational effectiveness

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Employee Relations

• Diagnose and resolve complex, high‑risk employee relations issues in partnership with the People team, Legal, and business stakeholders, ensuring a safe, values‑aligned work environment.
• Partner with investigative teams such as Workplace Investigations (WIT), BRI, Global Employee Relations (GER), and legal counsel when needed.
• Interpret trends in employee relations issues, identify systemic risks, and recommend preventative or corrective interventions.
• Collaborate in the execution of critical projects with local HR/People team.

People Solutions Consulting

• Provide expert consulting to managers and employees across People programs, processes, and initiatives.
• Synthesize insights and contribute thought leadership to influence the future direction of HR/People work.
• Generate and present trends and organizational health insights to People leaders, recommending action based on local and regional needs.

Digital 

• Embed AI-enabled practices into HR/People workflows, piloting new tools, driving adoption, and scaling learnings across the People community.
• Partner with business leaders to drive enterprise-wide digital transformation by aligning talent strategy with evolving capability needs. Participate in initiatives focused on reskilling, upskilling, and workforce readiness—delivering in an AI-powered, rapidly evolving landscape.

Capability Building

• Conduct one‑on‑one consulting and coaching with business leaders to enhance leadership effectiveness.
• Collaborate across HR disciplines (Talent Management, Learning & Development, People Business Partners) to design and deliver capability‑building initiatives.
• Identify training needs across the region and amplify consumption of learning programs.
  
  

People Projects & Programs

• Partner with Centers of Excellence (COEs) to implement scalable HR/People programs and adapt them to the country or regional context.
• Lead or support HR projects (e.g., performance checkpoints, retention initiatives) based on business or geo‑specific needs.

Operational Compliance

• Interpret and advocate Microsoft values and compliance with People policies across Mexico and other Latin America countries.
• Identify and mitigate risks by collaborating with legal and cross‑geo People partners.

Queue & Case Management

• Respond to employee and manager inquiries via CRM, ensuring timely case closure and documentation accuracy.
• Maintain queue hygiene, ensure data integrity, and manage sensitive information with strict confidentiality.

Required/minimum qualifications

• Bachelor's Degree AND 7+ years experience with human resources or business programs/processes OR Master's Degree AND 4+ years experience with human resources or business programs/processes OR equivalent experience.

Additional or preferred qualifications

• Bachelor's Degree AND 12+ years experience with human resources or business programs/processes OR Master's Degree AND 8+ years experience with human resources or business programs/processes OR equivalent experience.
• 3+ years labor and employee relations experience.

• Senior Professional in Human Resources certification
• Demonstrated experience with organizational health diagnostics and HR/People analytics
• Proficiency in Portuguese and English; Spanish is a plus for LATAM collaboration

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.