Senior Operations Manager, Global Events Center of Excellence (COE)

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

At Palo Alto Networks, we create world-class experiences that build meaningful connections with our customers, partners, and community.

As the Senior Operations Manager for the Global Events COE, you will serve as the operational backbone and strategic thought partner to the Global Events Center of Excellence team. While our Event Experience Managers focus on the creative design and execution of world-class programs you will provide the data-driven insights, scalable data and frameworks, and operational rigor required to ensure these programs deliver maximum business value.

This role is highly visible and cross-functional. You will tackle complex business challenges, build robust performance dashboards in partnership with Marketing Operations (MarOps) and other key stakeholders to optimize the end-to-end event operations lifecycle. The ideal candidate blends deep analytical expertise with a strong understanding of corporate event strategy, thriving in a fast-paced environment where they can turn complex data into actionable executive-level insights.

Your Impact - Key Responsibilities

• Strategic Operations & Global Portfolio Governance: Lead high-value strategic initiatives by structuring complex business challenges into scalable operational reporting frameworks. Direct end-to-end operational cadence and intake governance across the global event lifecycle to allow our team to seamlessly execute concurrent, high-impact programs globally.
• Data Analytics, KPIs, & Measurement: Act as the data authority for the events organization. Partner closely with the Marketing Strategy and Operations team to develop, monitor, and own critical dashboards that track event performance, attendee engagement, pipeline velocity, and Event ROI.
• Global Event Impact & Velocity: Track experiential business impact across the pipeline, measuring win-rate lift on engaged accounts, sales cycle acceleration, and multi-platform adoption. Synthesize large datasets to deliver actionable recommendations to executive audiences.
• Portfolio Decision Engine & ROI: Direct event audits and quarterly format optimization, evaluating KPIs and Event ROI to advise leadership on optimizing investments across the portfolio.
• Executive Engagement Analytics & Relationship Health: Manage relationship benchmarks across the event portfolio and track key metrics across the portfolio of programs to ensure alignment with overarching corporate strategy.
• Cross-Functional Leadership & Alignment: Proactively collaborate with a diverse set of stakeholders; such as executive leaders, Marketing Strategy and Operations, Field Marketing, Partner Marketing, Event Experience Managers to drive alignment on business objectives.
• Process Innovation & Continuous Improvement: Continuously evaluate event performance and operational workflows to identify optimization opportunities. Champion the integration of emerging trends and AI-enabled tools to improve team efficiency, data insights, and planning processes.
• Team Mentorship: Serve as a subject matter expert in strategy, project management, and analytics, providing ongoing coaching, enablement to team members and peers within the Events organization.

Qualifications

Required Qualifications

• Experience: 10+ years of relevant work experience in corporate event operations, event management consulting, marketing operations, or business analytics with demonstrated ownership of complex operational frameworks.
• Education: Bachelor’s degree in Business, Marketing, Operations, Analytics, or a related field (or equivalent experience).
• Analytical Excellence: Robust quantitative modeling skills with a proven ability to analyze large datasets, measure ROI/pipeline impact, and translate data into clear, executive-level insights.
• Project Management Rigor: A proven track record of leading high-impact operational transformations and managing multifaceted projects in a fast-paced, cross-functional environment.
• Stakeholder Influence: Exceptional verbal and written communication skills; highly capable of presenting complex business, financial, and strategic concepts effectively to senior leadership.

Preferred Qualifications

• Industry Background: Experience working in the Enterprise Technology or Cybersecurity sector.
• Technical Proficiency: Deep understanding of modern marketing automation platforms, event management platforms, and data visualization tools. Proficiency with AI-enabled productivity tools is a strong plus.
• Work Style: A self-starter who navigates ambiguity with ease, thrives in high-growth environments with minimal supervision, and remains positive, resourceful, and solutions-focused.
• Location: Ability to work onsite at our Santa Clara headquarters (hybrid flexibility) 
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Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

$163,200.00 - $264,000.00/yr

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.