Senior Manager, Platform Software Engineering

Oracle•Apply•Published 1 days ago•First seen 1 days ago

We are seeking a Senior Manager (M3), to lead our OCI Incident Management team. This role is part of a globally distributed leadership structure that ensures rapid detection, triage, and mitigation of OCI service-impacting events. As a senior manager, you will provide strategic direction and operational oversight of our US based regional team, with responsibility for minimizing downtime of OCI services and driving excellence in major incident response.

You will lead, mentor, and develop high-performing teams, ensuring consistent application of best practices and alignment with OCI’s high standards for scalability, performance, and security. This is a critical leadership role that interfaces with senior leaders across Oracle, collaborates effectively across organizational boundaries, and drives broad programs to continually improve OCI-wide service availability and operational maturity.

Oracle Cloud is state-of-the-art and constantly evolving. When critical issues arise, our team will be among the first to respond, and your leadership will be essential to minimize customer impact and maintain our reputation for reliability. If you are a collaborative leader passionate about operational excellence in a fast-moving environment, we would love to speak with you

Qualifications

Minimum Job Qualifications
Education and/or Experience:
9 years of experience in software development

Bachelor's of Technology (B.Tech) Degree in Computer Science, Computer Engineering, Software Engineering, Electrical/Electronics Engineering, Computer Information Systems, Information Systems, Information Technology, Telecommunications, Mathematics, Physics, or related field AND 5 years of experience in software development

Bachelor's Degree in Computer Science, Computer Engineering, Software Engineering, Electrical/Electronics Engineering, Computer Information Systems, Information Systems, Information Technology, Telecommunications, Mathematics, Physics, or related field AND 5 years of experience in software development

Master's of Technology (M.Tech) Degree in Computer Science, Computer Engineering, Software Engineering, Electrical/Electronics Engineering, Computer Information Systems, Information Systems, Information Technology, Telecommunications, Mathematics, Physics, or related field AND 3 years of experience in software development

Master's Degree in Computer Science, Computer Engineering, Software Engineering, Electrical/Electronics Engineering, Computer Information Systems, Information Systems, Information Technology, Telecommunications, Mathematics, Physics, or related field AND 3 years of experience in software development

Job Skills:
Same skills as prior level plus;
-Agile Methodologies: Demonstrated ability to use agile methodologies to drive continuous improvement and product delivery.
-Automation: Demonstrated ability in or knowledge of automation, including designing, implementing, and managing automated tools, processes, or systems to streamline operations.
-Compliance: Demonstrated knowledge of and adherence to regulatory, legal, and organizational compliance requirements.
-Data Management: Demonstrated ability in or knowledge of data management, including designing, operationalizing, securing, and monitoring data pipelines.
-Data Integration: Demonstrated ability in or knowledge of data integration, including specifying and using services to load and manage data from various sources.
-Patent Innovation / Filing: Demonstrated ability to prepare, file, and manage patent applications for innovative products or technology.
Coding Experience:
6 years of experience with programming and/or scripting languages (e.g., SQL, C/C++, JavaScript).
Database Experience:
4 years of experience with databases.

Preferred Job Qualifications
Education and/or Experience:
10 years of experience in software development

Bachelor's of Technology (B.Tech) Degree in Computer Science, Computer Engineering, Software Engineering, Electrical/Electronics Engineering, Computer Information Systems, Information Systems, Information Technology, Telecommunications, Mathematics, Physics, Business Administration, or related field AND 6 years of experience in software development

Bachelor's Degree in Computer Science, Computer Engineering, Software Engineering, Electrical/Electronics Engineering, Computer Information Systems, Information Systems, Information Technology, Telecommunications, Mathematics, Physics, Business Administration, or related field AND 6 years of experience in software development

Master's of Technology (M.Tech) Degree in Computer Science, Computer Engineering, Software Engineering, Electrical/Electronics Engineering, Computer Information Systems, Information Systems, Information Technology, Telecommunications, Mathematics, Physics, Business Administration, or related field AND 4 years of experience in software development

Master's Degree in Computer Science, Computer Engineering, Software Engineering, Electrical/Electronics Engineering, Computer Information Systems, Information Systems, Information Technology, Telecommunications, Mathematics, Physics, Business Administration, or related field AND 4 years of experience in software development

Doctorate in Computer Science, Computer Engineering, Software Engineering, Electrical/Electronics Engineering, Computer Information Systems, Information Systems, Information Technology, Telecommunications, Mathematics, Physics, Business Administration, or related field AND 2 years of experience in software development.
People Leadership / Management Experience:
2 years of experience in a technical lead role with direct reports.
Budget Experience:
2 years of experience working with operating budgets and/or project financials.
Cloud Platforms Experience:
3 years of experience with cloud platforms (e.g., AWS, Azure, Google, Oracle Cloud).

Responsibilities

Lead, mentor, and develop a high-performing regional incident response team, fostering a culture of ownership, collaboration, and continuous learning.
Oversee and coordinate cross-functional teams during major OCI service incidents, ensuring swift resolution and clear executive communications.
Drive adoption of best practices and automation to minimize downtime and improve incident response efficiency.
Promote thorough documentation and leverage lessons learned to improve processes and prevent recurrence.
Monitor service performance metrics, proactively identify risks, and guide teams to address systemic issues.
Collaborate with engineering and product leaders to define operational requirements and shape technology roadmaps.
Serve as the highest escalation point for complex or unresolved incidents, championing standards and excellence in incident management across the organization.
This position requires participation in an on-call rotation to provide support primarily during US business hours. Additionally, there may be occasional requirements to provide support during weekends. Flexibility and responsiveness during these periods is expected to ensure business continuity.

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.