Senior Enterprise Partner Manager - Grocery & Retail
About the role and team
As a Senior Enterprise Partner Manager, you will be the primary architect of growth for Uber’s most strategic grocery and retail partners. You’ll operate at the intersection of commerce and technology, managing high-stakes relationships with C-level executives while leading a team of Account Coordinators to ensure flawless operational execution. This role is about moving the real world by transforming how traditional retailers adapt to the on-demand economy, requiring you to bridge the gap between digital strategy and physical retail logistics.
The environment is fast-moving, ambiguous, and high-pressure. You will navigate complex internal matrixes—collaborating with Product, Legal, and Operations—to unblock partner growth while simultaneously mentoring your team to thrive in a high-accountability culture. We are looking for a strategic leader with an "owner mindset" who can pivot from deep data analysis to high-level negotiation without missing a beat. If you are energized by the challenge of scaling a business unit that is redefining convenience, this is where you will grow.
What you’ll do
- Own the end-to-end commercial relationship and business performance for a portfolio of strategic enterprise retail and grocery partners.
- Directly manage and coach a team of Account Coordinators, providing the mentorship and performance feedback necessary to build a high-performing talent bench.
- Lead joint business planning sessions with partner executives to align on long-term growth strategies, KPI targets, and product integration roadmaps.
- Navigate internal complexity to advocate for partner needs, working cross-functionally with Product and Marketing to launch pilot programs and new product rollouts.
- Build complex business models and leverage analytical tools to uncover insights that drive partner productivity and storefront optimization.
- Drive operational excellence across your portfolio by identifying and resolving bottlenecks in assortment, pricing, and fulfillment.
Basic Qualifications
- Minimum 5 years of experience, ideally in partner management, account management, or business development.
- Experience managing complex data sets and a proven track record of hitting multiple OKRs.
- Bachelor's degree or equivalent practical experience.
Preferred Qualifications
- Experience specifically within the Retail, CPG, or Grocery industries.
- Experience directly managing customer-facing individuals or teams.
- Deep understanding of the grocery and retail landscape, including competitive dynamics and emerging e-commerce trends.
- Demonstrated ability to lead and influence cross-functional teams (Engineering, Product, Marketing) to achieve shared goals.
- Exceptional negotiation skills with the ability to navigate difficult commercial conversations and close high-value deals.
- Proficiency in analytical tools such as Salesforce and SQL to drive data-informed decision making.