Senior Enterprise Network Engineer

Summary

Apple is looking for a Senior Network Engineer to join the Global Network Services (GNS) team. This person will work in a dynamic team environment and be responsible for designing and implementing infrastructure in the Global Enterprise Network, including WiFi, BGP, MPLS, VXLAN and automation, supporting both internal and external customers.

Description

This person will develop, implement and support complex networking solutions to address a variety of business challenges. They will need to excel in a fast-paced environment with the ability to multi-task and provide operational support while working closely with peers in Engineering & Architecture, Operations and DevOps to implement new technologies. This person must be a collaborative team player who works across cross-functional groups, with the ability and willingness to mentor others and a sound business approach to supporting our global footprint.

This person will need to obsess over the customer experience and drive operational excellence in their everyday work. Beyond the strong technical demands, this position also requires strong people skills and an individual who thrives in the dynamic nature of Apple's environment.

Responsibilities

• Design, implement and maintain large-scale enterprise network infrastructure across multiple regions
• Architect and operate advanced routing and switching environments including BGP, EVPN and VXLAN-based fabrics
• Deploy, optimize and troubleshoot enterprise and campus WiFi networks across Cisco, Meraki and Aruba platforms
• Manage and troubleshoot next-generation firewalls including Palo Alto, Fortinet and Cisco
• Perform deep packet analysis and protocol troubleshooting across the TCP/IP stack and related networking protocols
• Automate, troubleshoot and optimize existing LAN/WAN infrastructure in multiple global locations
• Create and maintain network documentation including network diagrams, runbooks and standard operating procedures
• Participate in change management processes and maintenance windows to ensure minimal disruption to business operations
• On-call support duty
• Provide technical leadership and mentorship to junior network engineers
• Stay current with emerging technologies and industry trends

Minimum Qualifications

• Technical BS/MS degree with more than 8 years in Network Engineer Role, with multinational enterprise network design, deployment and support
• Expert level troubleshooting skills of complex LAN/WAN issues and proficient in packet analysis using tools such as Wireshark
• Extensive hands-on experience with MPLS networks and products including traffic engineering, L2/L3 VPN, and VRF, such as Ethernet, MPLS, IPSec, VLANS, TCP/IP, PPP, EIGRP, BGP, QoS, Multicast, ACLs, VPNs, VolP, Structured Cabling etc
• Strong experience managing next-generation firewalls
• Have good understanding and project experience of wireless network, including RF knowledges, wireless pre-survey, design, post-survey, Cisco / Aruba WiFi configuration, deployment, troubleshooting, monitoring
• Experience in using network management tools for performance, tuning, troubleshooting and capacity planning
• Proficiency in English and mandarin and comfortable to work in a diversified cultural, language and time zone environment
• Willing and able to travel to China Mainland and Taiwan for network projects.

Preferred Qualifications

• 12+ years of hands-on experience in enterprise networking, with a proven track record in architecture design and end-to-end project delivery
• Experience and understanding of virtual and software-defined network (SDN)
• Hands on experience of implementing network automation techniques
• Advanced network certifications

Apple is an equal opportunity employer that is committed to inclusion and diversity, and thus we treat all applicants fairly and equally. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.