Senior Analyst, Trust and Safety, Ads Content Safety
Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.
In this role, you will be responsible for safeguarding the Google Ads ecosystem. Your role is a blend of technical data analysis, strategic cross-functional leadership, and direct investigative work. You will use data to predict their next moves, influence how engineering teams build detection systems, and ensure that safety measures do not disrupt the experience for legitimate advertisers.
We are on a critical mission to protect Google's users and ensure online safety across core and emerging Ads products. Our team is at the forefront of raising the bar on content through coherent policies and scaled, effective enforcement. We have expanded beyond traditional product protections to manage emerging challenges—including brand safety and controversial content across Google's growing Ads ecosystem.
At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.US: $116000 - $166000 (USD) + 15% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Collaborate with cross-functional groups such as Product Manager (PM), Engineering, Sales and Legal to drive projects that increases users' safety and provide better online experience through Google Ads.
- Execute complex queries and analyses, build visual models, and construct presentations on abuse trends to aid in fraud prevention and influence change in existing abuse detection systems without compromising advertiser experience.
- Conduct investigations to catch fraudsters, enforce our product policies, learn scam patterns/trends and identify product vulnerabilities.
- Identify automation and efficiency opportunities and drive solutions through analysis or cross-functional partnerships.
- Perform on-call responsibilities on a rotating basis, including weekend coverage/holidays. This role works with sensitive content or situations and may be exposed to graphic, controversial, or upsetting topics or content.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or related fields.
Preferred qualifications:
- Master's degree in relevant field.
- Experience with machine learning.
- Experience in SQL, building dashboards, data collection/transformation, visualization, or experience in a scripting/programming language (e.g. Python).
- Excellent written and verbal communication and presentation skills and the ability to influence cross-functionally at various levels.