Sales Manager, Accelerated Growth Team, Google Customer Solutions (English, Japanese)

Google•Published 1 days ago•First seen 1 days ago

This position is no longer listed on the company's careers site. The discussion below stays open.

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

The Accelerated Growth Team (AGT) program, within the Google Customer Solutions (GCS) organisation, is designed to goal high-potential small and medium business (SMB) customers. It is a dynamic and evolving initiative focused on accelerating customer and business growth. It is a place where you can truly make an impact.

In this role, you will accelerate growth, ensure highest customer satisfaction, and deliver goals. You will manage and motivate a team of client-facing and high-performing Googlers.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

Assess the needs of our customers and gather feedback to improve upon existing solutions and design and iterate workflows and operational plans for large-scale ideas.
Build team structure, recognize leadership potential, and support career development through enhancing capabilities within the team.
Execute projects involving quantitative analysis, industry research, and development.
Ensure team readiness to deliver complex advertising solutions and create a culture for advertiser success on the team.
Engage regional and global stakeholders to improve the support model.

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
11 years of industry experience in advertising, consultative sales, business development, or IT, or 8 years of experience with an advanced degree.
Ability to communicate in English and Japanese fluently to engage with local clients and other stakeholders in the Japan.

Preferred qualifications:

Ability to influence and provide experiences and thought leadership, with passion for providing consultative solutions with an interest to innovate.
Ability to motivate, role model and coach the appropriate behaviors for C-level engagement, effective questioning, and objection management.
Ability to work effectively in a fast-changing environment.
Ability to take initiative, follow-through, and demonstrate resourcefulness, attention to detail, and excellent verbal and written communication and people management skills.
Ability to successfully manage team operations, including, portfolio management, team building, objectives measurement, and execution.
Excellent problem-solving and highly effective communication skills.