Retail Vendor Management, MVR Vendor Acceleration Program
Amazon is looking for an Vendor Acceleration Program (VAP) key account manager to manage a portfolio of key accounts for specific group of product families. VAP is a paid service that addresses the need for mid-sized strategic vendors, and want to accelerate their long-term growth in Retail and deliver the best customer experience. The program aims to help Tier-2 vendors grow and deliver the best customer experience by working across all key retail levers (e.g. selection, availability, operational efficiency, catalog quality, and marketing).
The service is delivered primarily through Brand Specialists assigned to specific vendors. As Key Account Manager for MVR-VAP, you will be responsible to deliver impact to a large group of vendors. Your priority will be to deliver on our commitment to help vendors improve their performance across key retail metrics, ensure their satisfaction with the service and continuously improve the productivity of your team. You will work in close collaboration with Vendor Managers to understand your vendors’ needs and define the right goals and targets. You will meet Category Leaders on a regular basis to get guidance and help them with strategic decision making.
Finally, you will be expected to contribute to continuous enhancements and innovation within the service. You should be passionate about managing and developing people even though you are not a people manager, be resourceful and customer focused. You need to have a proven track record of delivering results in fast-paced and dynamic business environments while managing the needs of different groups of stakeholders.
Key job responsibilities
The service is delivered primarily through Brand Specialists assigned to specific vendors. As Key Account Manager for MVR-VAP, you will be responsible to deliver impact to a large group of vendors. Your priority will be to deliver on our commitment to help vendors improve their performance across key retail metrics, ensure their satisfaction with the service and continuously improve the productivity of your team. You will work in close collaboration with Vendor Managers to understand your vendors’ needs and define the right goals and targets. You will meet Category Leaders on a regular basis to get guidance and help them with strategic decision making.
Finally, you will be expected to contribute to continuous enhancements and innovation within the service. You should be passionate about managing and developing people even though you are not a people manager, be resourceful and customer focused. You need to have a proven track record of delivering results in fast-paced and dynamic business environments while managing the needs of different groups of stakeholders.
Key job responsibilities
- Partner with Vendor Managers, Account Managers and key retail category functions to define priorities and operational goals according to vendor needs
- Manage a complex portfolio while owning the joint business plans for a large pool of vendors and deliver significant business impact
- Audit metrics regularly to continually drive quality of vendor experience across multiple sub-categories
- Work with the BR AVS Central team to drive adoption of tools and offshore processes and drive productivity within your team
Basic Qualifications
- Bachelor's degree
- Knowledge of Excel and extracting data through varied reporting tools in order to drive and influence business decisions
- Experience with financial analysis and P&L ownership
- Retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience
Preferred Qualifications
- Experience managing large data sets and utilizing to drive performance and process improvements
- Experience in vendor negotiations, pricing and promotion, inventory management, and product development