Retail Manager - Chile

Overview We are seeking a full-time Retail Manager in our Santiago, Chile location. In this role, you will be responsible for developing and executing the commercial strategy for the brand across major retail accounts, ensuring the achievement of sales, profitability, market share, and execution objectives in both large Retail Stores and online channels. This role will direct and coordinate activities of all Garmin Chile Large Retailers, ensuring to build relationships with assigned accounts to promote the Garmin brand and increase market share. Essential Functions Manage sales-related activities on a day-to-day basis including initiating new relationships and maintaining positive rapport with retailers Develop new retail sales and develop territory through cultivating and expansion of sales with existing accounts Manage commercial relationships with major retail partners Negotiate commercial terms, pricing, margins, rebates, and promotional activities Develop joint business plans with retail customers Secure strategic product placement visibility, and promotional opportunities in large Retal Stores and Online Channels Develop and implement strategies to achieve sales and profit targets Identify growth opportunities and implement corrective actions when needed Drive both sell-in and sell-out performance Plan and execute promotional programs with retail partners and internal marketing teams Coordinate activities for key commercial events such as Black Friday, Cyber Day, and Holiday campaigns Evaluate promotion effectiveness and return on investment Coordinate product introductions with retail customers Manage product listings, onboarding, and launch timelines Work closely with Marketing on go-to-market strategies Ensure adequate inventory allocation for launches Prepare sales forecast, educate dealers on products, and manage large accounts with excellent project and communication skills Collaborate with Supply Chain and Operations teams to ensure product availability Create and make sales presentations to prospects and existing accounts Weekly meetings with Retailers, assuring appropriate attendance, and providing assistance to team members with day-to-day issues and meeting target numbers Observe Retail accounts, continually looking for ways to improve and develop for better efficiency, sales, projects and new ideas for growth Conduct monthly one-on-one employee progress sessions Conduct team and departmental meetings as needed or directed by department management Work with Human Resources to address employee relations issues as needed including writing and conducting annual performance evaluations Oversee training and mentoring of associates in the art of Retail Sales and Customer Service Maintain open and honest communication with team manager Ensure the team meets overall development goals in accordance with market requirements and ensure project milestones are met Motivate the team and build healthy relationships with each team member Run and analyze reports and develop action plans for both teams and individuals Achieve and maintain excellent product, pricing and systems knowledge Maintain knowledge of current marketing programs and how to administer them Able to travel with little/no supervision, coordinate, and represent Garmin at industry and professional meetings, trade shows and conferences and complete timely and succinct trip and status/market reports Basic Qualifications Bachelor’s Degree in Business Administration, Marketing, Engineering, or a related field AND a minimum of 5 years demonstrated experience performing a customer service or sales role substantially similar to the essential functions of this job description Demonstrated proven track record in meeting established goals Demonstrated leadership in individual and team situations in current role Must be team-oriented, possess a positive attitude and work well with others Demonstrated strong and effective verbal, written, and interpersonal communication skills in English and Spanish Demonstrated ability to work well with others under challenging circumstances Must possess knowledge of Garmin’s product lines and customers Ability to prioritize and multi-task in a flexible, fast paced and challenging environment Desired Qualifications Minimum of 3 years of experience in Garmin Inside Sales Previous supervisory / leadership experience Full knowledgeable in all aspects of order entry system with a thorough understanding of Oracle management and Electronic Data Interchange (EDI) Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability.