Residential Product Engineer, Grid Services - Tesla Energy
Description
Tesla is seeking a Residential Product Engineer – Grid Services to join our Residential Service Engineering team in Australia. This role is critical to ensuring Tesla meets its grid service performance commitments at scale in one of the world’s most dynamic residential energy storage and Virtual Power Plant (VPP) markets. You will use fleet data, engineering fundamentals, and cross functional collaboration to monitor performance, resolve issues, and drive improvements across firmware, software, and operational teams. This position serves as the primary technical liaison between Australian energy partners and Tesla’s global engineering organisation. This role is open to applicants based in Adelaide, Melbourne, or Sydney.
Responsibilities
- Own the serviceability of new grid service features end-to-end, from service handover through ongoing diagnostics and resolution
- Investigate complex product and system issues using first-principles analysis to identify root causes and drive firmware, software, and hardware solutions
- Define, track, and report on grid service KPIs including dispatch accuracy, VPP participation rates, and regulatory compliance
- Query large scale fleet telemetry using SQL and Python (NumPy, Pandas or similar) to identify systemic issues and drive continuous improvement
- Develop and maintain dashboards and automated alerts for proactive fleet monitoring at scale
- Represent Tesla in technical discussions with VPP operators, energy retailers, and grid operators, providing clear status updates and technical findings
- Collaborate with firmware, software, data, and field operations teams to implement and validate corrective actions
- Leverage AI-powered tools to accelerate data analysis, code generation, diagnostic reasoning, and documentation
Requirements
- Bachelor’s degree in Electrical Engineering, Computer Science, or a related engineering discipline
- Minimum of 2 years of relevant experience in an engineering or technical role
- Strong engineering fundamentals applied to firmware/software-enabled systems with the ability to reason across hardware, firmware, and cloud layers
- Demonstrated experience using SQL and Python for data analysis
- Excellent problem solving skills with a methodical approach to root cause analysis on complex, distributed systems
- Strong written and verbal communication skills, including the ability to produce clear technical documentation and engage with external partners
- Preferred: Experience with grid tied energy systems, Australian energy markets, or VPP programs
- Preferred: Demonstrated experience using AI/LLM tools (e.g. Claude Code, GitHub Copilot) to accelerate engineering workflows
Compensation and Benefits
Benefits
In addition to a competitive compensation package, Tesla Australia & New Zealand is pleased to offer the following benefits for permanent employees:
- Employee Stock Purchase Plan (ESPP) - Purchase Tesla stock twice per year at a 15% discount
- Parental leave (no minimum employment period)
- Primary carers – 18 weeks at full pay or 36 weeks half pay
- Secondary carers – 6 weeks full pay
- Miscarriage leave - 10 days
- Employee Vehicle Loan Program
- Novated Leasing (AU only)
- Employee Vehicle Finance program (AU only) - Tesla subsidises your loan interest
- Well-being Fund – An annual allowance of $950 USD for all employees to support their well-being in ways that are meaningful to them
- Health insurance discounts (AU only)
- Bike to work – $10 per day if you cycle to work
- Employee Assistance Program - Free and confidential counselling for all staff and their families
- Annual Flu Vaccines
- Birthday Leave, Cultural Significance Leave and Volunteer Leave
Some eligibility criteria may apply, benefits detailed above are subject to change / withdrawal at Tesla’s discretion with no prior notice.