Quality Engineer 2
Responsibilities
Key Responsibilities
Test Design and Strategy:
- Develops test cases from requirements and create basic test plans to support testing activities.
- Selects basic techniques to inform test execution within assigned scope.
- Reviews specifications for coverage within assigned scope to ensure test completeness.
Test Execution:
- Maintains test environments and assist with data management to support test execution.
- Executes and maintains test suites to validate assigned functionality.
- Documents and escalates results to the appropriate team members for resolution.
- Conducts basic regression testing to confirm defect resolution and ensure no unintended impacts.
Defect Tracking and Management:
- Reproduces and documents customer-reported issues, escalating as necessary to ensure resolution.
- Investigates and escalates defects to appropriate teams for resolution.
- Tracks and compiles defect data for assigned features, escalating notable trends or issues to leadership.
- Tracks resolution for features to confirm defects are addressed and retested as required.
Collaboration and Communication:
- Actively participates in regular project team meetings with minimal supervision, contributing input to support team objectives.
- Coordinates activities with other team members to align on testing needs and priorities.
- Maintains and updates testing tools under supervision to ensure readiness for use.
Continuous Improvement:
- Provides documentation updates (e.g., instructions) with minimal supervision to ensure clarity and correctness.
Automation:
- Suggests improvements with informed functional knowledge to enhance testing processes and team efficiency.
- Develops simple test cases and implements automation for features under guidance to support test coverage.
- Debugs and maintains scripts to support defect resolution and ensure accurate test execution.
- Integrates tests into Continuous Integration/Continuous Delivery (CI/CD) workflows under supervision to support automated testing.
Risk Assessment:
- Assists in assessing risks and escalating issues as needed.
- Executes established quality gate procedures by reviewing test coverage reports and defect logs, flagging potential issues for more senior team members, and updating documentation under guidance.
- Supports test planning by reviewing plans for accuracy and identifying common impact areas, ensuring Scrum teams are informed and engaged in risk areas.
Test Tooling:
- Maintains and updates testing tools under supervision to ensure functionality and readiness for use.
Core Responsibilities
Planning & Execution:
- Tracks timelines with minimal supervision, ensuring work is completed in a timely manner and is in alignment with project requirements. Prioritizes and adjusts work as resources or timelines change, with some guidance.
Collaboration & Partnership:
- Collaborates within team to better understand expectations and achieve shared objectives. Leverages a foundational understanding of business, stakeholder, and/or customer needs to build partnerships with limited guidance. Actively listens and asks questions to enhance collaboration.
Problem Solving:
- Identifies and addresses issues, escalating problems to senior staff as needed in accordance with standard procedures. Compiles and reviews data and/or information from multiple sources to troubleshoot standard and non-standard errors.
Continuous Learning:
- Seeks opportunities to gain knowledge and learn new skills and/or tools aligned with industry trends and best practices. Utilizes feedback and training to improve skills. Participates in a culture of continuous learning and knowledge sharing.
Continuous Improvement:
- Implements updates to processes, protocols, and workflows to increase efficiency and effectiveness as directed with some guidance. Contributes to ideation for future process improvements.
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