Quality Designer II

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Title: Quality Designer II
Location: Kuala Lumpur
Report to: QV Director, Development

Electronic Arts Quality Verification Studio in Kuala Lumpur is seeking a Quality Designer II to advocate for player experience and shape quality from the ground up. In this role, you will lead end-to-end quality strategies for complex game systems using data-driven insights and advanced testing methodologies to influence development and mitigate release risks early.

Important Responsibilities:

• Strategic Planning & Execution: Design and execute holistic, end-to-end quality strategies, test plans, and coverage for complex game systems aligned with overall project goals.
• Data-Driven Quality: Leverage project data and key metrics to establish quality standards, streamline workflows, forecast trends, and communicate impactful insights to stakeholders.
• Test Automation & Web Expertise: Build scalable test automation frameworks (using Playwright or Cypress) and perform technical testing on React, Node.js, iFrame integrations, and HTTP headers embedded in native applications.
• Problem Solving & Influence: Drive shift-left testing practices, uncover complex issues impacting player experience, perform root-cause analysis, and collaborate with developers to embed quality best practices early.
• Non-Functional Testing: Validate application stability and user experience across compatibility, interruption, load, and stress testing scenarios.
• Craft Leadership: Champion Quality Design standards, mentor junior testers, and share industry knowledge across EA teams.

Qualifications:

• 5+ years in quality-driven roles, including 2+ years as a test lead, technical lead, or quality designer.
• Proven experience in stakeholder management, risk mitigation, and full lifecycle SDLC with Agile methodology.
• Technical Skills: Hands-on experience with web testing (React, Node.js, iFrames, HTTP headers) and building test automation with Playwright or Cypress.
• Solid background in mobile/game testing and practical non-functional testing.
• A mindset for innovation and exploring modern solutions, including AI-powered tools.
• Bilingual proficiency in reading and writing English and Mandarin.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.