Project Management Office (PMO) Manager

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Description and Requirements

PMO Manager, Marketing Operations & Program Management

Location: North Carolina (Required)

Summary

We are seeking a strategic, dynamic, and highly collaborative PMO Manager to lead the planning, execution, and optimization of complex marketing programs and initiatives. This role combines strong program and project management expertise with a passion for operational excellence, people leadership, and the adoption of emerging technologies, including AI-driven solutions.

The ideal candidate is an experienced marketing PMO leader who thrives in a fast-paced environment, brings structure and accountability to cross-functional initiatives, and continuously seeks innovative ways to improve how teams work. This individual will drive strategic programs from concept through execution while developing and empowering a high-performing team to deliver impactful business outcomes.

A growth mindset, curiosity, and enthusiasm for leveraging AI and automation tools are essential. The successful candidate will identify opportunities to streamline workflows, improve decision-making, enhance productivity, and increase overall marketing effectiveness.

Key Responsibilities:

Lead the planning, governance, execution, and delivery of complex marketing programs and strategic initiatives across multiple stakeholders and teams.

• Establish and maintain PMO best practices, project management standards, processes, tools, and reporting frameworks.
• Manage program timelines, resources, risks, dependencies, budgets, and deliverables to ensure successful execution.
• Partner closely with marketing, creative, digital, analytics, product, and business teams to align priorities and drive cross-functional collaboration.
• Build, coach, and develop a high-performing project management team, fostering a culture of accountability, innovation, and continuous improvement.
• Monitor project performance and provide leadership visibility through dashboards, status reporting, and executive-level communications.
• Champion operational excellence by continuously evaluating processes and implementing efficiencies that improve speed, quality, and scalability.
• Identify and implement opportunities to leverage AI, automation, and emerging technologies to streamline workflows, reduce manual effort, and improve productivity.
• Drive change management initiatives that support adoption of new tools, processes, and ways of working.
• Ensure alignment between program objectives, marketing strategies, and broader business goals.

Basic Qualifications:

• Bachelor's degree in Business, Marketing, Communications, Project Management, or a related field.
• 7+ years of experience leading complex marketing programs, project management offices (PMOs), or large-scale cross-functional initiatives.
• 3+ years of people leadership experience, including coaching and developing project management professionals.

Preferred Qualifications: 

• Proven experience managing multiple programs simultaneously in a fast-paced, matrixed environment.
• Strong knowledge of project management methodologies, governance frameworks, and program execution best practices.
• Experience collaborating with senior leaders and cross-functional business partners.
• Excellent organizational, communication, stakeholder management, and presentation skills.
• Demonstrated ability to manage competing priorities while maintaining attention to detail and execution excellence.
• Must be located in North Carolina.
• PMP, Agile, Scrum, or related project management certification.
• Experience within enterprise marketing, brand, digital marketing, creative operations, or agency environments.
• Demonstrated success implementing AI, automation, or workflow optimization solutions that improve operational efficiency.
• Experience driving change management and large-scale transformation initiatives.
• Strong analytical mindset with the ability to leverage data and insights to inform decisions and measure program success.
• Familiarity with marketing technology platforms, project management tools, and collaboration solutions.
• Proven ability to influence stakeholders across all organizational levels and lead through ambiguity.
• Passion for continuous learning, innovation, and exploring emerging technologies to enhance team and business performance.

This position offers the opportunity to lead transformative marketing programs, build high-performing teams, and help shape the future of how marketing organizations leverage technology, AI, and operational excellence to drive business impact.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.