Production Print Solutions Consultant
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.
Overview:
- Xerox is seeking a Professional Services Consultant to support customers across Northern Italy with production printing solutions, from pre-sales consultation and demonstrations through implementation and customer training.
- This customer-facing role combines production print expertise with technical consulting, helping customers understand capabilities, workflows, applications, and solutions that meet their requirements.
- The position is hybrid and mobile, with home-working flexibility and regular travel to customer sites, preferably from a base near Milan.
Why Join This Team:
- Work directly with customers and Sales on production printing solutions that address real operational requirements.
- Collaborate with colleagues and technical specialists across European teams.
- Gain exposure to customer projects in Italy with the potential to support projects in other countries.
- Benefit from a hybrid and mobile working model with home-working flexibility.
- Receive Xerox benefits including a company car with private-use arrangements, insurance, and other standard Xerox benefits.
What You Will Do:
- Partner with Sales to understand customer requirements and recommend appropriate technical solutions.
- Demonstrate production printing equipment and advise customers on applications, colour management, pre-press processes, variable data printing, and production workflows.
- Provide technical expertise throughout pre-sales discussions and communicate solution capabilities clearly to customers.
- Implement sold solutions at customer sites and train customers to operate equipment and adopt new workflows successfully.
- Build customer relationships, provide occasional post-sales technical support, and identify opportunities to expand solutions where appropriate.
What You Need to Succeed:
- Relevant experience in graphic arts or production printing, with approximately five years preferred; candidates with less experience and relevant industry exposure will also be considered.
- Solid knowledge of production digital printing and cut-sheet equipment; experience with roll-fed equipment is an advantage.
- Hands-on knowledge of colour management, pre-press processes, production workflows, variable data printing, software solutions, and relevant IT concepts.
- Strong customer-facing communication, demonstration, presentation, technical consulting, and training skills.
- Professional proficiency in Italian and English for customer engagement in Italy and collaboration with colleagues across Europe.
How We Set You Up for Success:
- Collaboration with Sales and technical colleagues to support customer requirements and solution delivery.
- Opportunities to exchange technical expertise with colleagues across European teams.
- Access to the Xerox Milan office and demonstration room when relevant to customer and solution activities.
- Exposure to the full customer solution lifecycle, including consultation, demonstration, implementation, and training.
- Opportunities to apply and develop technical, consultative, and relationship-building capabilities across customer environments.
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