Product Definition Analyst 2

Amadeus•Published recently•First seen 2 hours ago

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Job Title

Summary of the Role

As a Product Definition Analyst, you will play a key role in translating business needs into actionable requirements and ensuring successful delivery of Billing Mediation solutions. Working closely with Product Owners, Development, Quality Engineering, Operations, and business stakeholders, you will analyse business processes, define requirements, validate solutions, and support functional delivery across mediation flows and related platforms.

You will contribute to the continuous evolution of mediation capabilities by driving requirement clarity, supporting solution design discussions, validating delivered functionality, and helping improve operational efficiency through data-driven insights and automation opportunities.

In This Role You'll / Your Main Responsibilities

Analyse business needs and translate them into clear, complete, and testable functional requirements.
Collaborate with Product Owners to refine product backlogs, define business priorities, and ensure alignment with business objectives.
Work closely with Development and Quality Engineering teams throughout the delivery lifecycle to clarify requirements and support implementation.
Create and maintain user stories, business process flows, acceptance criteria, and functional documentation.
Participate in solution design discussions and ensure business requirements are accurately represented in technical solutions.
Support testing, validation, and user acceptance activities to ensure delivered solutions meet business expectations.
Analyse production issues, data discrepancies, and operational challenges to identify root causes and improvement opportunities.
Contribute to process optimisation, automation initiatives, and AI-enabled business analysis practices.

About the Ideal Candidate

Experience in Business Analysis, Product Analysis, Functional Analysis, or a similar role within software delivery environments.
Strong ability to gather, analyse, document, and manage business and functional requirements.
Good understanding of software development lifecycle (SDLC), Agile methodologies, and product delivery practices.
Understanding of APIs, data flows, integrations, event-driven systems, and modern cloud-based architectures.
Experience working with data analysis, validation, reconciliation, and reporting activities.
Strong stakeholder management, communication, and collaboration skills.
Ability to work effectively with business teams, Product Owners, developers, testers, and operational teams.
Curiosity and willingness to learn new technologies, business domains, and industry practices.

Additional Responsibilities

Business Analysis & Requirements Management

Elicit, analyse, document, and validate business requirements.
Create user stories, use cases, process flows, functional specifications, and acceptance criteria.
Ensure requirements are complete, consistent, traceable, and aligned with business objectives.
Support backlog refinement and prioritisation activities with Product Owners.
Identify gaps, dependencies, risks, and impacts across business processes and systems.

Solution Design Support

Collaborate with Product Owners and development teams during solution design discussions.
Evaluate solution options and provide business and functional recommendations.
Ensure requirements are translated effectively into implementable solutions.
Support impact assessments for new features, enhancements, and operational changes.

Testing & Validation

Review test scenarios and test coverage against business requirements.
Support functional validation, integration testing, and User Acceptance Testing (UAT).
Verify delivered solutions against agreed acceptance criteria.
Assist in defect analysis and resolution activities.

Operations & Serviceability

Support investigation of functional incidents, data issues, and operational exceptions.
Analyse mediation flow behaviour, reconciliation results, and business impacts.
Collaborate with operations and support teams to improve monitoring and serviceability.
Contribute to operational documentation and knowledge management.

Agile Delivery

Participate in Agile ceremonies including planning, refinement, sprint reviews, retrospectives, and daily stand-ups.
Facilitate communication between business stakeholders and delivery teams.
Ensure transparency on scope, requirements, dependencies, and delivery status.
Support continuous improvement initiatives across teams and processes.

Innovation & Continuous Improvement

Leverage AI-assisted analysis tools to improve requirement quality and productivity.
Identify opportunities to automate manual business processes and analysis activities.
Contribute to improvements in data quality, traceability, reporting, and operational efficiency.
Promote best practices in business analysis, documentation, and stakeholder engagement.

Key Accountabilities

Requirement Ownership: Responsible for the quality, completeness, and traceability of requirements.
Functional Validation: Ensure delivered solutions meet business needs and acceptance criteria.
Stakeholder Alignment: Maintain alignment between business expectations and delivery outcomes.
Delivery Support: Partner with Dev, QA, and Operations teams throughout the product lifecycle.
Business Value Realisation: Drive clarity and informed decision-making to maximise solution effectiveness.

What We Can Offer You

🎯 A critical mission and purpose - At Amadeus, you'll power the future of travel with a critical mission and extraordinary purpose.
🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities and daily interactions.
🤗 A caring environment – Amadeus fosters a caring environment that supports both professional growth and personal well-being.
💰 A complete rewards offer - Amadeus provides attractive compensation packages, including salary, bonus, caregiving and health benefits.
🌟 A flexible working model - Embrace our flexible working model, enabling you to excel wherever and however you work best.
🌈 A diverse, equitable, and inclusive community – We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment.
📈 A Reliable Company - Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. 

Amadeus is an equal opportunity employer and committed to an accessible recruitment process. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Be aware of recruitment scams

Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.