Producer, Digital Content
Summary
Come join the Apple Services team offering customers worldwide the best content and experiences in music, entertainment, games, news, fitness, podcasts, books, and audiobooks from the world’s most talented artists, storytellers, journalists, and creators. Apple Services also help customers get the most out of their favorite devices with secure, private, and convenient ways to pay and manage finances; cloud storage for photos, files, app data, and features designed to enhance security and protect privacy. Apple services include Apple Music and Shazam; Apple TV and the Apple TV app; App Store and Apple Arcade; Health and Apple Fitness+; Apple News and Apple News+; Apple Podcasts; Apple Books; Apple Card, Apple Wallet, and Apple Pay; and iCloud and iCloud+.
The Services Employee Engagement team delivers best in class experiences, communication, and programs to support learning, connection, and community in our organization.
Description
Apple Services is seeking a highly-organized, passionate and experienced Digital Producer to join our Services Employee Engagement team. The Digital Producer will support our events and programs with preproduction planning and live production execution with our digital tools, as well as ongoing maintenance and development of our Services internal website. The Services internal website requires regular updates to promote current news and key topics, as well as development for Services team pages. This work requires engagement with multiple internal and external stakeholders at various levels, and occasional work with vendors and contractors. The right candidate is always striving for a best in class and engaging experience for our employees and knows the importance of professionalism, innovation and creativity in their day-to-day work, ensuring a high-quality, engaging virtual experience for our Services audience.
Responsibilities
- Ensure a seamless integration of our virtual platforms (I.e. Services internal website) with live presentations.
- Conduct discovery sessions to understand creative goals, audience, and event vision for our programs.
- Develop creative briefs where necessary, outlining the style, tone, and messaging for content.
- Develop plans to support build and management of regular updates and new content needed for our digital tools and platforms.
- Coordinate with technical teams for streaming setup, including video, audio, and lighting for virtual attendees.
- Oversee virtual engagement tools (Q&A, live polling, chat moderation).
- Support presenters with digital tools, ensuring smooth transitions between in-person and virtual segments.
- Monitor virtual audience engagement and troubleshoot any digital issues during the event.
- Provide technical support for post-event virtual access and development.
Minimum Qualifications
- 5-10+ years experience in live events, studios, and production
- Proven track record in event production, with hands-on experience guiding live production, post-production timelines and deliverables
- Experience leading complex projects and planning initiatives
- Direct experience handling sensitive and confidential information with integrity and discretion
- Ability to be onsite; this role is an in-person, onsite position
- Available to work some nights and weekends as needed
- Up to 30% + travel required; both domestic and international
Preferred Qualifications
- Proven ability to plan optimally; successfully navigating and executing within corporate structures.
- Creative problem solver able to work in a fast-paced environment while remaining flexible and proactive, and maintaining a high attention to detail while juggling multiple priorities with tight timelines.
- Deep commitment to process improvement & innovation.
- Passionate about Apple and our products.
- Bachelor’s degree or comparative in digital tools and development.