Principal Technical Program Manager
This highly visible principal individual contributor role requires the ability to move between organizational strategy, engineering detail, and hands-on implementation. You will independently lead ambiguous, cross-functional programs, translate business and regulatory needs into technical requirements, and build tooling that reduces manual work and improves delivery.
You will work closely with Engineering, Product, Quality, Legal, and Regulatory Affairs to integrate medical device requirements into development and operational workflows. A key focus will be using automation to improve requirements tracking, documentation, evidence collection, and readiness for regulatory reviews, audits, certifications, and product releases.
As a strategic partner to the Director of Operations, you will also support organizational planning, resource allocation, and executive decision-making. Success requires technical depth, sound judgment, and the ability to influence senior stakeholders while delivering measurable improvements across teams.
Qualifications
Minimum Job Qualifications
Education and/or Experience:
11 years of experience as a Program Manager leading large technical programs or projects, development/implementation projects or experience managing complex cross-functional programs, from conception to delivery
OR
Bachelor’s Degree in Computer Science, Information Technology, Business Administration, Software Development, Electrical/Hardware Engineering, or related field AND 7 years of experience as a Program Manager leading large technical programs or projects, development/implementation projects or experience managing complex cross-functional programs, from conception to delivery
OR
Master's Degree in Computer Science, Information Technology, Business Administration, Software Development, Electrical/Hardware Engineering, or related field AND 5 years of experience as a Program Manager leading large technical programs or projects, development/implementation projects or experience managing complex cross-functional programs, from conception to delivery
OR
Doctorate in Computer Science, Information Technology, Business Administration, Software Development, Electrical/Hardware Engineering, or related field AND 3 year of experience as a Program Manager leading large technical programs or projects, development/implementation projects or experience managing complex cross-functional programs, from conception to delivery.
Job Skills:
Same skills as prior level plus;
Technical Leadership Demonstrated ability in or knowledge of technical leadership, including guiding teams and stakeholders to achieve project and strategic goals.
Client Relationship Management Demonstrated ability in or knowledge of client relationship management, including establishing and maintaining trusted client relationships and ensuring satisfaction.
Customer Service Demonstrated ability in or knowledge of customer service, including identifying and resolving customer needs and handling sensitive situations with diplomacy.
Customer Success Management Demonstrated ability in or knowledge of customer success management, including understanding customer business needs and tailoring solutions for successful outcomes.
Compliance Demonstrated knowledge of and adherence to regulatory, legal, and organizational compliance requirements.
Innovation Demonstrated ability in or knowledge of innovation, including generating or supporting new ideas, technologies, or processes for organizational growth.
Thought Leadership Demonstrated ability to provide thought leadership and drive adoption of best practices within teams or industry.
Cross-Functional Team Leadership Demonstrated experience successfully leading cross-functional teams in project or product delivery.
Cross-Functional/Team Collaboration Demonstrated ability in or knowledge of cross-functional collaboration, including working with stakeholders across teams or geographies to achieve common objectives.
Prioritization Demonstrated expertise in prioritizing tasks and projects to ensure efficient resource allocation.
Roadmap Management Demonstrated ability to create, communicate, and maintain actionable technology or product roadmaps in partnership with stakeholders.
Software Engineering Demonstrated proficiency in all phases of software engineering and development.
Quality Management Demonstrated ability to lead or contribute to quality management processes ensuring high-standard deliverables.
Preferred Job Qualifications
Education and/or Experience:
12 years of experience as a Program Manager leading large technical programs or projects, development/implementation projects or experience managing complex cross-functional programs, from conception to delivery
OR
Bachelor’s Degree in Computer Science, Information Technology, Business Administration, Software Development, Electrical/Hardware Engineering, or related field AND 8 years of experience as a Program Manager leading large technical programs or projects, development/implementation projects or experience managing complex cross-functional programs, from conception to delivery
OR
Master's Degree in Computer Science, Information Technology, Business Administration, Software Development, Electrical/Hardware Engineering, or related field AND 6 years of experience as a Program Manager leading large technical programs or projects, development/implementation projects or experience managing complex cross-functional programs, from conception to delivery
OR
Doctorate in Computer Science, Information Technology, Business Administration, Software Development, Electrical/Hardware Engineering, or related field AND 4 years of experience as a Program Manager leading large technical programs or projects, development/implementation projects or experience managing complex cross-functional programs, from conception to delivery.
Job Skills:
Oracle Product Knowledge: Demonstrated knowledge of Oracle products and the ability to educate customers on their effective use.
Budget Experience:
2 years of experience working with operating budgets and/or project financials.
Cloud Services Experience:
8 years of experience in a reputed Enterprise Cloud Services organization/experience working directly with large enterprise customers (i.e., Cerner systems, Oracle Cloud Infrastructure, cloud services, networking, SaaS products, scalable distributed backend services design with Cloud Native, and/or and systems development lifecycles).
Software Lifecycle Development Methodologies Experience:
5 years of experience using software development lifecycle methodologies (e.g., Agile, Scaled Agile Framework [SAFe]), practices and associated tooling.
Matrixed Organization Experience:
6 years of experience in leading cross-functional and cross-level matrixed teams to achieve project goals.
Stakeholder Facilitation Experience:
3 years of experience in facilitating large meetings and driving consensus among diverse stakeholders.
Presentation Experience:
3 years of experience in communicating program status, end-to-end delivery, and results to leadership.
Industry Experience:
2 years of experience in relevant industry (e.g., cloud development, cloud operations, policy, risk, healthcare, financial, logistics, HR, regulatory compliance, or information technology [IT]).
Data Analysis Experience:
5 years of experience in data analysis and reporting.
Project Management and Delivery Certifications:
Project management and delivery certifications, e.g., Certified Scrum Master (CSM) from Scrum Alliance, Project Management Professional (PMP) certification from the Project Management Institute (PMI), Lean Six Sigma Black Belt Certification, ITIL Information Technology Infrastructure Library.
Software Development and Implementation Experience:
3 years of experience in software development, software development management, or software implementation consulting projects.
Responsibilities
What You’ll Do:
- Lead Complex Technical Programs: Own cross-functional initiatives from problem definition through implementation. Establish technical requirements, milestones, dependencies, success measures, and accountability across Engineering, Product, Quality, Regulatory, and Operations.
- Build Automation and Internal Tooling: Design, prototype, implement, and maintain scripts, integrations, dashboards, and workflow applications using Oracle APEX, Python, SQL, APIs, or comparable technologies. Streamline intake, approvals, reporting, and program execution.
- Apply Codex and AI-Assisted Development: Use Codex and related tools to accelerate automation development, prototyping, testing, and documentation. Review and test generated outputs, applying appropriate controls when tooling supports regulated processes.
- Connect Automation With Medical Device Compliance: Partner with Quality and Regulatory Affairs to identify opportunities to automate requirements tracking, traceability, evidence collection, change tracking, and readiness reporting. Ensure solutions support applicable documentation, review, and validation requirements.
- Drive Medical Device Regulatory Readiness: Lead integrated plans supporting medical device certification, regulatory reviews, audits, and international expansion. Translate regulatory and quality requirements into actionable engineering and operational deliverables with clear ownership.
- Strengthen Technical Documentation: Coordinate Engineering and Product teams to produce complete, consistent, and traceable documentation supporting development, verification and validation, risk management, and product launches.
- Lead Release Readiness: Drive end-to-end release coordination, including engineering dependencies, quality and regulatory deliverables, readiness criteria, risk resolution, and stakeholder communication.
- Partner With Operations Leadership: Serve as a strategic thought partner to the Director of Operations. Support OP1/OP2 planning, headcount and capacity planning, investment prioritization, and execution of organization-wide initiatives.
- Turn Data Into Decisions: Build reliable reporting and analyze engineering, operational, and workforce data to identify bottlenecks, flag risks, and recommend actions. Measure improvements in cycle time, manual effort, delivery predictability, and compliance readiness.
- Influence Across the Organization: Lead executive discussions, communicate technical tradeoffs clearly, and drive decisions across teams. Establish reusable tools and practices, mentor partners, and build trust while maintaining accountability.
What We’re Looking For
- 8+ years of relevant experience in technical program management, software engineering, systems engineering, or technical operations, including ownership of complex cross-functional programs.
- Strong hands-on technical capabilities, with demonstrated experience building automation, internal applications, scripts, or systems integrations.
- Practical experience with Codex or comparable AI-assisted coding tools, including reviewing, testing, and maintaining generated code.
- Experience with technologies such as Oracle APEX, Python, SQL, REST APIs, version control, and CI/CD workflows.
- Direct experience working on regulated medical device products, including software-based medical devices or software within medical device systems.
- Working knowledge of medical device development and quality processes, including requirements traceability, design and development controls, risk management, verification and validation, and change control.
- Experience translating regulatory and quality requirements into technical plans, operational workflows, and documented evidence.
- Ability to engage with engineers on system architecture, integration dependencies, implementation tradeoffs, and release risks.
- Demonstrated experience partnering with VP- and Director-level leaders on planning, prioritization, and execution.
- Ability to independently structure ambiguous problems, influence decisions across organizational boundaries, and deliver measurable outcomes.
- Strong analytical skills and the ability to turn complex technical and operational data into clear recommendations.
- Executive presence, clear communication, and emotional intelligence, with the ability to lead discussions across Engineering, Product, Legal, Regulatory, Quality, and Finance.
Preferred Qualifications
- Direct experience using Codex to build and maintain internal tooling or engineering automation.
- Experience automating documentation, traceability, or evidence workflows within a regulated medical device environment.
- Experience supporting medical device submissions, certifications, regulatory reviews, or audits across multiple markets.
- Experience assessing and validating tools used in regulated development or quality processes.
- Experience scaling technical operations and establishing shared tooling across global teams.
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