Organizational Change Manager
The group you’ll be a part of
The Global Information Systems Group is dedicated to the success of Lam through providing best-in-class and innovative information system solutions and services. Together, we support users globally with data, information, and systems to achieve their business objectives.
The impact you’ll make
Lam Research is looking for an experienced organizational change manager with a strong instructional design background to be part of a dynamic team supporting Global Information Systems (GIS). This position's primary responsibility is leading the people side of change and building the learning content that makes new technology stick. The GIS Organizational Change Manager will be responsible for working across multiple groups, towers, and geographies to drive awareness, adoption, and proficiency of new systems, processes, and capabilities. This individual will need excellent communication, creativity, and consultation skills to be successful.
The GIS Organizational Change Manager will develop and execute change strategies and plans for a portfolio of projects while also serving as the team's hands-on instructional designer, converting complex technical material into clear, role-based learning experiences. The GIS Organizational Change Manager will work closely with project teams, business leaders, executive sponsors, subject matter experts, and corporate communications to ensure change and training activities are integrated into project plans and delivered on schedule.
This is a contract engagement supporting Lam's Global Information Systems (GIS) group, with an expected balance of 50-75% time spent on change management strategy and execution and the remainder on instructional design and training development.
What you’ll do
- Apply structured methodology and lead change management activities in IT projects
- Act as advocate and coach for sponsors and executives to assist in managing change
- Develop and implement communication plans, coaching plans, sponsor roadmaps, resistance management plans and training plans to affect positive adoption of IT systems, processes and capabilities
- Support design, development, delivery and management of communications
- Assess change impact and adoption of IT systems in partnership with each project’s Accountable Executive
- Conduct impact analyses, assess change readiness, and support reinforcement of changes after go-live
- Act as instructional design expert to design and develop instructional content, job aids, and quick reference guides that support adoption of GIS systems, processes, and capabilities
- Partner with project teams, subject matter experts, and business stakeholders to assess learning needs, define instructional objectives, and translate technical content into clear, practical learning experiences for end users
- Maintain currency of information and training documentation and modules including content managed on Lam’s intranet
- Identify potential employee-side risks and anticipate the resistance and developing specific plans to address the concerns
- Create and manage measurement systems to track utilization, adoption, and proficiency of employee changes
- Work with project teams to integrate change actions into the overall project plan
- Take on ad-hoc duties as and when assigned by the Immediate Supervisor
Who we’re looking for
- A minimum of 5 years of change management experience
- Bachelor’s Degree in Change Management, Human Resources, Business, Instructional Design or a related field
- Experience with large organizational change efforts
- Experience designing and developing instructional materials
- Experience with managing global / cross-cultural change
- Exceptional communication skills, both written and verbal
- Familiarity with project management methodologies and phases of project lifecycles
- Expert in the use of Microsoft Office products including SharePoint and Copilot
- Experience using Articulate Storyline 360, Rise, and Camtasia or equivalent software
- Familiarity with web-based learning platforms and modern educational techniques
- Extremely detail oriented and organized
- Excellent active listening skills
- Change management certification or designation desired
- Familiarity of Learning Management Systems is a plus (Cornerstone OnDemand)
- Additional certification in instructional design is a plus
- Strong instructional design portfolio a plus
Preferred qualifications
Our commitment
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.