Order Management Delivery Specialist

We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team.

Position Headline:

Advises and oversees customer inquiries and orders with the aim to increase customer satisfaction by accurate and on- schedule customer supply and to ensure business and sales success.

You’ll create impact by:

• Manages Customer Sales Cycle: Advises on customer inquiries, creates offers (including technical and commercial clarification, creditworthiness, and export control checks), and determines delivery dates to facilitate contract closure.
• Oversees Order Fulfillment: Processes customer orders in the ERP system, confirms delivery dates, and ensures timely order confirmation to meet customer expectations.
• Ensures Delivery Reliability: Monitors and controls delivery dates and quantities, initiates deliveries, and manages back orders to optimize delivery performance and provide accurate order information.
• Optimizes Financial Processes: Arranges prompt invoicing, performs post-calculation, controls order cost receipts, and utilizes additional charges to enhance value flow and margin accuracy.
• Supports Logistics & Compliance: Plans logistics and transport concepts with customers, cooperates with internal and external partners, and supports financial and business administration policies, including contract analysis and project support.

Your defining qualities:

• Educational Background: Bachelor's degree in Supply Chain Management, Business Administration, Logistics, or a related field.
• Professional Experience: Minimum of 3 years' experience in order management, customer service, or supply chain operations, with a strong understanding of order-to-cash (O2C) processes.
• Technical Proficiency: Advanced skills in Excel (including Macros, Pivot Tables, and financial modeling), MS Office, Power BI, and familiarity with SAP or equivalent FP&A/BI systems.
• Communication & Collaboration: Excellent communication, negotiation, and coordination skills, with the ability to work effectively across sales, logistics, and planning teams.
• Language Skills: Proficiency in both English and Vietnamese.

In return, we offer you:

• Attractive compensation and benefits
• Values-driven work culture with inclusive workplace policies and practices that prioritize diversity and inclusion
• Endless possibilities and opportunities for progression and learning

Recruitment Process:

• CV Screening   
• A session with our recruiter to understand your motivation & your past experiences   
• 1-3 Business Interviews
• Offer Stage 
• Medical test

Transform The Everyday with Us!

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better everyday with us.

Public Notice: Recruitment Fraud

We wish to caution jobseekers that Siemens, as a policy, does not authorize external parties/agents to conduct employment drives or extend Offers of Employment on our behalf. We do not ask for bank details, payment of any kind nor personal financial information in return for assurance of employment. Please visit our job portal for all Siemens job openings, and apply via the portal.