Operations Specialist, Registrations - Dublin

Description

As a Operations Specialist at Tesla, you will manage the day-to-day registrations that support vehicle sales, delivery, and financial processes across both new and used cars. You will play a key part in your delivery hubs readiness and compliance of registrations supporting internal processes and driving continuous improvement initiatives to enhance efficiency and customer satisfaction.

Responsibilities

• Complete the daily registration to ensure smooth and efficient operations.
• Monitor and record registration metrics to identify and resolve any issues promptly.
• Handle the processing of government incentives, ensuring compliance with relevant regulations and guidelines.
• Maintain accurate records and documentation for all incentive-related activities.
• Provide support for onsite delivery operations, coordinating with various teams to ensure timely and accurate delivery of services.
• Support and resolve any onsite issues or challenges that may arise.
• Conduct daily compliance checks to ensure adherence to company policies and regulatory requirements.
• Report and address any compliance issues or discrepancies identified during checks.
• Track and manage data related to various operational activities, ensuring accuracy and completeness.
• Maintain and update information systems to support data-driven decision-making.
• Maintain a strong rapport with your Central and Delivery teams, collaborating effectively to ensure a seamless registration process.

Requirements

• Excellent interpersonal skills with a passion for customer service.
• Strong knowledge of Tesla’s products and the ability to communicate clearly.
• Proactive mindset with strong problem-solving abilities.
• Ability to multitask in a fast-paced environment.
• Flexibility to work flexible hours including weekends and bank holidays.
• Passion for Tesla’s mission and customer experience.
• Valid driving licence for Ireland which needs to be held for at least two years.