Operational Performance Lead
Description
We are seeking an experienced Operational Performance Lead to own and scale a data and results-focused operational performance program. This senior role elevates Energy Services’ performance from tactical issue-based analytics and support services to structured and measurable field and support service performance, driving equipment, support services and technician utilisation efficiency, end-to-end process workflows, and cost optimization.
The Operational Performance Lead works across the Operational Excellence Support Service team on Performance Analytics and Field Operations Enablement. This role umbrellas the fleet, containment, parts, and continuous workflow programs, including junior and senior matrixed team members currently operating independently, owns financials, analytics, overtime and spend control, and budgets, and sets programmatic standards for how a program and structure should work.
Responsibilities
- Own the standardisation and auditing of all Operational Programs, umbrellaing the fleet, containment, parts, and continuous workflow programs including junior and senior matrixed team members currently operating independently.
- Set programmatic standards for how a program and structure should work.
- Own financials, analytics, overtime and spend control, budgets and forecasts.
- Serve as subject matter expert on Energy Service’s performance metrics and OKRs.
- Work across the team to drive performance metrics i.e. know the metric, the reason for the miss and drive the path back.
- Partner with Operational Excellence Lead(s) to determine how success criteria for a new product or process will be measured, tracked, and reported.
- Investigate where field execution is delivering on targets and obligations or creating risk.
- Champion and standardise mapping, analysis, and redesign of operational workflows.
- Establish OPX change control / management process.
- Identify opportunities to improve efficiency or reduce costs via new workflows, digital tooling improvements, automation or waste reduction.
Requirements
- Bachelor’s degree in Finance or Engineering, or equivalent experience.
- 15+ years of experience in energy industry, including at least 4 years in a program- or project-management capacity.
- Proven track record leading process-optimization and cost management programs in manufacturing or large-facility environments.
- Strong understanding of operations.
- Financial fluency, financial analysis and data-analytics skills to translate operations.
- Well organised, with experience setting programmatic standards for how a program and structure should work.
- Excellent stakeholder management, communication, and presentation skills.
- Ability to influence without direct authority.
Compensation and Benefits
Benefits
In addition to a competitive compensation package, Tesla Australia & New Zealand is pleased to offer the following benefits for permanent employees:
- Employee Stock Purchase Plan (ESPP) - Purchase Tesla stock twice per year at a 15% discount
- Parental leave (no minimum employment period)
- Primary carers – 18 weeks at full pay or 36 weeks half pay
- Secondary carers – 6 weeks full pay
- Miscarriage leave - 10 days
- Employee Vehicle Loan Program
- Novated Leasing (AU only)
- Employee Vehicle Finance program (AU only) - Tesla subsidises your loan interest
- Well-being Fund – An annual allowance of $950 USD for all employees to support their well-being in ways that are meaningful to them
- Health insurance discounts (AU only)
- Bike to work – $10 per day if you cycle to work
- Employee Assistance Program - Free and confidential counselling for all staff and their families
- Annual Flu Vaccines
- Birthday Leave, Cultural Significance Leave and Volunteer Leave
Some eligibility criteria may apply, benefits detailed above are subject to change / withdrawal at Tesla’s discretion with no prior notice.