Operational Business Analyst

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Description and Requirements

About the Role

We are seeking a Regional Operational Business Analyst to support Sales Operations and business performance management across Latin America and Mexico. This role will serve as a strategic partner to regional and local stakeholders, providing critical reporting, analytics, forecasting, and operational insights that drive business execution and decision-making.

The successful candidate will play a key role in consolidating regional data, developing Power BI reporting solutions, tracking business performance, supporting sales operations initiatives, and identifying opportunities for process improvement and automation. This position requires a strong combination of analytical thinking, stakeholder management, business acumen, and hands-on Power BI development expertise.

Job Responsibilities

1. Act as a trusted business partner to Sales Operations teams across Latin America and Mexico, supporting reporting, analytics, and operational needs.
2. Design, develop, and maintain advanced Power BI dashboards and reports to improve visibility into business performance, pipeline health, forecasts, and key operational metrics.
3. Consolidate data from multiple countries into regional views and executive-level reporting, ensuring consistency, accuracy, and actionable insights.
4. Support regional business reviews by preparing executive presentations, performance summaries, and business updates for leadership teams.
5. Monitor and analyze KPIs, forecasts, targets, pipeline progression, and business performance trends across the region.
6. Consolidate and validate information from LPOS, OVP, and other business systems to support operational decision-making.
7. Identify business risks, operational gaps, and improvement opportunities through data analysis and reporting.
8. Develop project portfolio reports, including status tracking, risk identification, and executive summaries.
9. Partner with country teams to understand local priorities and align regional reporting and analysis efforts accordingly.
10. Create and maintain performance metrics that help identify opportunities for growth, efficiency, and operational excellence.
11. Drive continuous improvement initiatives through reporting automation, process optimization, and enhanced use of Power BI and analytics tools.
12. Serve as a facilitator for local Sales Operations teams by providing data-driven insights that support business execution and planning.

Job Requirements

1. Bachelor's degree or equivalent professional experience in Business Administration, Economics, Engineering, Information Systems, Statistics, Data Analytics, or a related field.
2. Proven experience in Business Analytics, Sales Operations, Business Intelligence, Reporting, Commercial Operations, or similar analytical roles.
3. Advanced Power BI development experience is mandatory, including creating dashboards, reports, data models, calculations, and visualizations from business requirements.
4. Demonstrated experience developing reporting solutions rather than solely consuming or maintaining existing dashboards.
5. Strong analytical, problem-solving, and critical-thinking skills, with the ability to transform complex data into actionable business insights.
6. Experience working with large datasets, forecasting processes, pipeline management, business performance metrics, and executive reporting.
7. Advanced Microsoft Excel skills.
8. Professional English proficiency, both written and verbal.
9. Strong communication skills with the ability to interact effectively with stakeholders across multiple countries and functions.
10. Experience supporting multinational or regional organizations is preferred.
11. Knowledge of SQL, Qlik, or other business intelligence and data analysis tools is preferred.
12. Experience supporting sales organizations, commercial operations, business planning, forecasting, or performance management processes is highly desirable.

We believe in treating each other with respect and dignity. We judge all applicants and employees by their qualifications, demonstrated skills and achievements without regard to race, color, religion, gender, gender identity or expression, national origin, ethnicity, sexual orientation, sex, age, disability, veteran status, marital status or any other characteristic protected by local law. When necessary, Lenovo will provide reasonable accommodations for employees with disabilities or those with special religious requirements. All employees help to create a positive work environment by adhering to these standards.