On-Site Medical Care Coordinator
Description
The individual will be responsible for coordinating care for work-related injuries and illnesses including workers' compensation claims, cases related to contracted workers through temp agencies, and Owner Controlled Insurance Program (OCIP) for a particular assigned business segment with a strong emphasis placed on employee communication. The On-site Medical Care Coordinator will support day-to-day operations while managing a number of processes: filing workers compensation claims, assisting with medical treatment authorization, data collection/entry, etc.
The On-site Medical Care Coordinator will play a key role in initial workers' compensation claim filing, tracking and organizing documents from Medical providers, claims adjusters, internal stakeholders including; supervisors, EHS and HR to aid with the investigation and management of incidents. A successful candidate for this role has worked in customer service or safety, and risk management field with experience in employee relations and administrative support.
The candidate must work well on both self-initiated projects and those driven by priorities outlined by management. The ideal candidate takes pride in their analytical abilities, organizational skills and attention to detail and appreciates an environment where superior work is encouraged, recognized, and rewarded. On-site presence required.
Shift: Day Shift Sunday-Tuesday Every other Wednesday 6am-6pm
Responsibilities
- Act as initial point of contact for walk-up inquiries related to occupational injuries, benefit questions and employment concerns
- Capture key information about the nature of the injury, including when it occurred, how it happened, and where it took place
- Collect paperwork and file work-injury forms timely to report workers' compensation claims
- Act as liaison and facilitate communication between employees, insurance, EHS, production, and HR
- Resolve workplace conflicts and escalate to the appropriate stakeholder when necessary
- Coordinate through provider network when an employee requests medical treatment for a new injury
- Investigate and gather witness statements, collect information, and track data from various stakeholders
Requirements
- Bachelor's Degree of Healthcare Administration, or equivalent experience
- Background in customer service with a minimum of 1 year experience
- Microsoft Office skills, including proficiency in Word, Excel, and PowerPoint
- Well organized with meticulous attention to detail
- Excellent written and verbal communication skills
- Quick, accurate data entry, and strong time management skills
Compensation and Benefits
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Medical plans > plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D
- Short-term and long-term disability insurance (90 day waiting period)
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
- Earned Wage Access: Real-time pay access paid daily, subject to eligibility and schedule (applicable for below Sr. Managers levels)