NPO Operations Program Manager
Summary
Imagine what you could do here. At Apple, new ideas have a way of becoming
extraordinary products, services, and customer experiences very quickly. Bring passion
and dedication to your job and there's no telling what you could accomplish.
The people here at Apple don’t just build products — they craft the kind of wonder that’s
revolutionized entire industries. It’s the diversity of those people and their ideas that
inspires the innovation that runs through everything we do, from amazing technology to
industry-leading environmental efforts. Join Apple, and help us leave the world better than
we found it.
Description
The New Product Introduction Operations Program Manager (NPO) launches products on
time, with high quality and maximum customer availability.
NPO’s are pivotal to the dynamic development and launch of Apple’s products. A successful
NPO is a leader and facilitator; is dynamic, driven, organized and detail oriented; excels in
program/ project management; communicates with ease at all levels; thrives in an
ambiguous environment and is adept at facilitating actions and resolving conflicts.
Furthermore, we lead within worldwide Operations and collaborate with the core product
development team and other functional organizations within Apple.
• Leads Apple and Original Equipment Manufacturer (OEM) operations team in planning
and executing development builds and new product ramps.
- Drives Ramp readiness with Engineering, Operations and OEM teams.
- Communicates requirements and schedules to facilitate technical readiness with
• Influences product manufacturability, testability, and supply chain responsiveness in
pursuit of low cost and flexibility while stewarding quality
• Manages communications, upward and downward through the organization; raising
key issues and options for resolution with executive teams.
Responsibilities
- Establishes strong network with Engineering and Operations teams; leverages network to drive convergence between development schedule, module ramp requirements, and new product launch
- Drives PRQ readiness with Engineering, Operations and OEM teams, planning build requirements, tracking material availability, and overseeing build execution
- Influences product manufacturability, testability, and supply chain responsiveness in pursuit of low cost and flexibility while stewarding quality
- Manages communications, upward and downward through the organization; raising key issues and options for resolution with executive teams
- Ability to travel up to 20%
Minimum Qualifications
- 5+ years of experience in Operations or Supply Chain or Product/Program Management
- MS or BS Degree
Preferred Qualifications
- Strong leader, self-motivated, proactive, detail oriented, hands-on and results driven
- Solid communication skills and ability to build strong relationship to influence cross functional teams
- Technical expertise and prior OEM management experience
- Masters or MBA are considered a plus