NPI Quality Engineer, HW

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Key Responsibilities 

• Serve as the Quality representative for assigned server and storage programs throughout product development, validation, launch, and sustaining support. 

• Develop and maintain quality plans, program quality status, risk assessments, and readiness criteria for assigned platforms. 

• Participate in NPI, ODT, engineering, product-readiness, and ship-support reviews, providing clear quality recommendations and escalation when required. 

• Identify product, reliability, manufacturing, service, supplier, and customer-experience risks; establish priorities, align accountable owners, and track actions through verified closure. 

• Provide quality leadership during critical product launches, defect escalations, and cross-functional issue-resolution activities. 

• Analyze development, test, manufacturing, field, service, supplier, and reliability data to identify trends, systemic issues, and improvement opportunities. 

• Monitor and communicate program status and risk summaries to technical teams and leadership. 

• Lead or support root-cause analysis, failure analysis, corrective action, and preventive action using structured problem-solving methods. 

• Partner with cross-functional teams to facilitate defect triage, technical reviews, decision making, and timely escalation of customer-impacting issues. 

• Support Design for Excellence activities, including Design for Quality, Reliability, Manufacturability, and Serviceability reviews. 

• Translate development, field, and service lessons into design recommendations, preventive controls, and future program requirements. 

• Lead lessons-learned reviews and support standardization of quality processes, operating mechanisms, tools, and reporting. 

• Apply analytics, automation, and AI-enabled methods, where appropriate, to improve quality insights, efficiency, and reporting accuracy.