Network Engineer
This position is part of IP Networks Business unit, within Network Infrastructure APAC Customer Delivery and Operations. This team is responsible for end-to-end solution implementation and Maintenance support of IP/MPLS and Datacenter network infrastructure.
Qualifications
- 10 to 15 years of experience in IP data networking.
- Bachelor's or master’s degree in Computer Science or Computer Engineering or a relevant technical degree
- 5 or more years’ experience in a role requiring understanding, designing and Implementing IP Routing technologies and networking protocols
- 3 or more years’ experience in designing & implementing Linux Servers / Virtualized Networks in a decent sized Datacenter, and SDN.
- Good knowledge and hands-on experience of using IP/MPLS Protocols such as BGP, OSPF, ISIS, VRRP, LDP, RSVP-TE, Segment routing.
- Industry leading certifications like SRA, CCIE, JNIE, ASRA, RH Openstack would be a plus
- Experience in network design, integration & migration of large networks in premier Operator/ Vendor organisations.
- Strong IP network troubleshooting skills
- Fluent Japanese language is a must
Responsibilities
- Interprets internal and external business challenges and recommends best practices to improve products, processes and services.
- Solves complex problems based on sophisticated analytical thought and complex judgment.
- Acts as a subject matter expert for staff / workteam / taskforces, often the most senior specialist in a team, who serves as best practice resource within own organisational unit and / or is recognised as an expert within the same professional area in the business.
- Provides expertise and delivers advanced system troubleshooting methods like system level tracing, debug, protocol flow analysis.
- Identifies, reproduces, and characterizes defects and collaborates promptly with Product support teams for fixes.
- Leads and resolves complex situations derived from technical activities such as software upgrade, audit, equipment swap, network expansion, multi-vendor issues, acceptance testing, feature testing, tailored technical support, end-to-end performance improvement, etc.
- Interacts with customer for complex cases, providing workarounds, etc.
- Leads the Root Causes Analysis (RCA) analysis and report creation.
- Complies with the requirements as per the emergency process role and ensures quick recovery for issues categorised as critical outages and code red.
- Leads and supports technical activities in early product phases (releases, pilots, trials and early projects).
- Promotes, creates and approves knowledge articles (author, reviewer, approver, coach).
- Provides customer and internal technical training or consultancy.
- Performs system level product competence training and knowledge transfer across teams.
- Reviews technical documentation and specifies features for supportability and maintainability.
- Works in customer and 3rd party interface (communications, partnering).