NetSuite Account Manager - Sales Representative OD Prime I

Sells a subset of product or services directly or via partners to small-and-medium sized accounts. The role is a combination of a Field Sales Rep and Inside Sales Rep.

Responsibilities

• Manage and grow relationships with an assigned portfolio of existing NetSuite SMB customers.
• Drive revenue growth by identifying and executing upsell and cross-sell opportunities across the NetSuite product portfolio.
• Develop and execute strategic account plans to maximize customer value, retention, and expansion.
• Conduct regular business reviews in partnership with Solution Consultants to understand customer goals and recommend tailored solutions.
• Perform ongoing account management and maintenance activities to ensure a seamless customer experience.
• Build and maintain a healthy sales pipeline through proactive customer engagement, campaigns, and opportunity management.
• Prepare accurate monthly, quarterly, and annual sales forecasts, maintaining pipeline visibility and forecast accuracy.
• Collaborate cross-functionally with Customer Success, Consulting, Support, and other internal teams to resolve customer issues and drive successful outcomes.
• Present business value and solution recommendations to executive and C-level stakeholders through virtual meetings and presentations.
• Consistently meet or exceed assigned sales quotas and key performance objectives.

Qualifications

Career Level - IC1

Responsibilities

Works to achieve maximum sales profitability, growth, and account penetration within an assigned territory. Territory may be combination of geographic, product, industry and other customer / market dimensions. Sells to the territory directly or via partners. The territory that this rep covers does not have an Inside Sales Rep or Field Rep. Utilizes inbound and/or outbound techniques to identify, qualify and close new opportunities. Manages accounts throughout the entire sales process, and collaborates with team members in business development, consulting and support to uncover all customer needs. Responsible for understanding Oracle's product offerings and competitive issues to develop solution proposals encompassing all aspects of the application. Travels to customer sites to identify / develop sales opportunities. Participates in the development, presentation, and sales of a value proposition. Onsite customer presentation with C-levels to negotiate and close strategic and complex deals. Liaises with customer contacts for the purpose of managing the customer relationship, identifying new opportunities and maximizing sales.

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