MS Specialist Radio
As a RAN MS Specialist you should have
- Good Communication skills (both verbal & written)
- Technology Savvy - GSM / WCDMA / LTE / 5G Architecture
- Hands on experience in Telecom Network Management – especially in cross-functional areas of FM / CM / PM / SW upgrade (Preferably from NOC operations)
- RAN Multivendor expertise (4G/5G - Nokia & Ericsson, 4G-Huawei)
- Hands on with EMS/NMS – Nokia NetAct / Ericsson ENM / Samsung LSM / NM / Huawei U2000/M5000
- ITIL and/or CCNA Certifications
Qualifications
Must-Have:
- Require bachelor's or master's degree or related field.
- Typically, a minimum 5 to 6 years of hands-on Field Operations Support
- Knowledge of Active & Passive equipment at Cell Sites
- Excellent communication skills in English for effective stakeholder engagement
- Good Governance skills
Nice-To-Have:
- Familiarity with Nokia, Huawei and Ericsson BTS & Ceragon RAN Equipment
- Ability to lead team initiatives and foster collaboration
- Experience in troubleshooting and fault rectification in RAN Network
- Comfortable presenting ideas and solutions to all organizational levels.
Responsibilities
- Be involved in daily Shift operations to handle network outage & maintain network uptime.
- Be responsible for trouble ticket handling and end-to-end fault troubleshooting and corrective maintenance until resolution.
- Responsible to meet customer/network specific performance metrics (KPI/SLA/OLA).
- Fault Management/Configuration Management Level 2 support in 4G/5G
- Remote Troubleshooting, Fault Localization and Remote Resolution.
- Coordinate with Internal/External Teams - Ops/Field/Customer to address & fix Network issues/outages.
- Implement Configuration/Optimization/Fault-fixing changes as & when required.
- Rehoming / Recommissioning / Hardware / software parameter changes.
- Extend support to others as required to troubleshoot/fix complex network issues
- Responsible in building Knowledge articles/ Knowledge Base
- Analyse occurred alarms / repeated outages and contribute towards Problem management & Continuous improvement
- Coordinate with OEM/Vendor team for Level 3 support during major outages/RCA discussions.
- Perform preventive/planned proactive maintenance activities thereby to reduce outages and improve RNA & MTTR.
- Strictly adhere to set procedures & processes (GDC/Customer) as applicable.
Advancing connectivity to secure a brighter world.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
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Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.