MS Specialist OSS

We are seeking a highly skilled OSS Expert with strong experience in GDC NOC Operations, Linux administration, OpenShift, and Kubernetes environments. The ideal candidate should have hands-on expertise in Nokia Cloud Platform (NCP), Nokia Cloud Operations Manager (NCOM), and NetAct/NSP/OSS products, including Fault, Configuration, and Problem Management within Enterprise Networks (Private Wireless LTE). Strong knowledge of Git & GitHub, CI/CD pipelines, deployment automation, and production support is essential. The role also requires experience working across multi-domain network elements, ensuring system stability, and collaborating with cross-functional teams to enable efficient cloud operations and seamless service delivery.

Qualifications

You have:

• Require a bachelor’s degree in a related field.
• Typically, a minimum 5 to 10 years of telecom experience, with 5+ years in Cloud & OSS solutions. 
• Proven expertise in OCP Platform Administration and Kubernetes management. 
• Experience with CI/CD tools and automation technologies (e.g., Ansible, Helm). 
• Good IP networking background and scripting capabilities (Shell, PERL, Python). 
• Red Hat Certified Specialist in OpenShift Administration. 
• L3 Certified Specialist in OpenShift & NCP, MantaRay. 
• Skilled in Linux administration across multiple distributions (RHEL, CentOS, Rocky, Ubuntu) and proficient in private cloud platforms such as OpenStack, VMware, Kubernetes, Nokia CBIS/NCS, RH OpenShift, NCP, and VMware Tanzu. 
• Proficient in scripting and automation using Linux shell, Python, and Perl for efficient operations and process optimization. 
   

It would be nice if you also had:

• Strong background in Networking, VNF and CNF deployment readiness, onboarding support, and automation using tools like Terraform and Ansible. Familiarity with cloud security best practices and compliance. 
• Experience with containerization tools like Docker and orchestration with ECS or EKS. 
• Knowledge of monitoring and logging tools (Prometheus, Grafana, ELK stack). 
   

Responsibilities

• Resolution & providing technical support for the incidents reported/request Cloud products, including Nokia Cloud Platform (NCP), Nokia Cloud Operations Manager (NCOM), OSS Products (Analysis, Troubleshooting & fixing the issues reported). 
• Manages technical escalations for technical requests, emergency cases and outages internally and towards customers. 
• Strong hands-on experience with Linux administration, including user management, file system management, process monitoring, and system troubleshooting. 
• Good knowledge of Linux shell scripting, package management, service configuration, and performance monitoring in production environments. 
• Strong experience in Git & GitHub for source code management, branching strategies, and collaborative development workflows. 
• Hands-on expertise in Kubernetes for container orchestration, application deployments, scaling, and monitoring. 
• Good understanding of CI/CD pipelines, deployment automation, and release management processes. 
• Experience in managing and deploying applications on OpenShift platforms. 
• Proficient in troubleshooting deployment issues and maintaining high availability environments. 
• Ability to work closely with development and infrastructure teams for seamless delivery and operations. 
• Collaborate with stakeholders like GDC, Care, Field, 3rd PP & Customer to resolve the issues. 
• Participate in CAB/CR meetings. Preparing & Validating the MoPs and executing the CRs with 100% FTR. 
• Design, deploy, configure, and integrate cloud solutions independently, ensuring optimal performance and reliability. 
• Manage deployments and upgrades for existing customers, focusing on “right first time” execution and quick issue resolution. 
• Oversee New Product Introductions (NPI) for global rollouts, driving innovation and integrating cross-product solutions. 
• Provide maintenance support and operations, including defect analysis, troubleshooting, and incident resolution. 
• Create and update comprehensive project documentation, including MOPs, reports, and incident RCAs. 
• Ensure robust configuration management by performing regular backups, optimizing backup routines, and maintaining accurate version control across hardware and software assets. 

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.

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Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.