IT Operations Solution Engineer

OUR STORY

At STMicroelectronics, we believe in the power of technology to drive innovation and make a positive impact on people, businesses, and society. As a global semiconductor company, our advanced technologies and chips form the hidden foundation of the world we live in today.

When you join ST, you will be part of a global business with more than 115 nationalities, present in 40 countries, and comprising over 50,000 diverse and dedicated creators and makers of technology around the world.

Developing technologies takes more than talent: it takes amazing people who understand collaboration and respect. People with passion and the desire to disrupt the status quo,  drive innovation, and unlock their own potential. 

Embark on a journey with us, where you can innovate for a future that we want to make smarter and greener, in a responsible and sustainable way. Our technology starts with you.

YOUR ROLE 

The IT Operations Engineer is part of the local Manufacturing IT Operations team supporting the wafer fab production scheduling and planning ecosystem within a semiconductor manufacturing environment. The role focuses on the operation, maintenance, enhancement, and support of the Inficon Factory Planning & Scheduling (FPS) platform, associated ETL processes, and manufacturing data provisioning services.

The successful candidate will work closely with Manufacturing, Industrial Engineering, Planning, MES, Automation, Data Analytics, and central IT teams to ensure reliable, accurate, and timely delivery of production scheduling capabilities and manufacturing information required for operational decision making.

Roles & Responsibilities Inficon FPS Operations & Support

• Ensure the availability, stability, and performance of the Inficon FPS Scheduler platform.
• Monitor daily production scheduling activities and support end users in the execution of scheduling processes.
• Investigate, troubleshoot, and resolve application issues impacting planning and manufacturing operations.
• Perform incident management, root cause analysis, and corrective actions to prevent recurrence.
• Support application upgrades, patches, configuration changes, and system lifecycle activities.
• Participate in maintenance exercises, disaster recovery tests, and business continuity activities.
• Collaborate with central product teams, vendors, and site stakeholders to coordinate support activities and enhancements.

ETL & Data Provisioning

• Operate and support ETL workflows used to collect, transform, and distribute manufacturing data.
• Ensure data quality, consistency, timeliness, and integrity across integrated manufacturing systems.
• Troubleshoot data flow issues between MES, planning systems, data warehouses, and reporting platforms.
• Develop and maintain SQL queries, data extraction scripts, interfaces, and automation routines.
• Support data model evolution to meet changing business requirements.
• Participate in performance tuning and optimization of data pipelines.

Manufacturing Support

• Work closely with Manufacturing, Industrial Engineering, Production Control, and Planning teams to understand operational requirements.
• Analyze business processes and identify opportunities for automation and process improvement.
• Support deployment of new scheduling capabilities, optimization algorithms, and production planning initiatives.
• Contribute to manufacturing digitalization projects and continuous improvement programs.
• Assist in validating new functionalities and coordinating user acceptance testing.

Governance & Documentation

• Maintain technical documentation, operating procedures, recovery guides, and support knowledge bases.
• Ensure compliance with cybersecurity, IT governance, and manufacturing quality requirements.
• Contribute to audit preparation and support internal and external compliance activities.
• Follow established change management and release management processes.

Required Qualifications 

• Bachelor's or Master's Degree in Computer Science, Information Technology, Engineering, Industrial Engineering, Manufacturing Engineering, or related field.
• Experience supporting enterprise applications in a manufacturing or industrial environment.
• Good understanding of database technologies and SQL.
• Knowledge of data integration, ETL processes, and data management concepts.
• Familiarity with software development lifecycle (SDLC) and support processes.
• Strong analytical and problem-solving skills.
• Ability to communicate effectively with technical and business stakeholders.
• Solid English communication skills.

Preferred Qualifications

• Experience with Inficon FPS (Factory Planning & Scheduling) or equivalent manufacturing scheduling solutions.
• Knowledge of semiconductor manufacturing processes and production planning concepts.
• Experience with MES, equipment automation, manufacturing data platforms, or reporting solutions.
• Understanding of high-availability environments and 24x7 operational support.

What the Candidate Will Be Exposed To

• Semiconductor manufacturing operations and planning processes.
• Advanced production scheduling and optimization solutions.
• Manufacturing Execution Systems (MES) and factory automation ecosystems.
• Data engineering, ETL, and manufacturing analytics platforms.
• Cross-site collaboration across multiple wafer fabrication facilities.
• Enterprise-grade applications operating in a 24x7 manufacturing environment.
• Continuous improvement, digital manufacturing, and Industry 4.0 initiatives.

ST is proud to be one of the 17 companies certified as a 2025 Global Top Employer and the first and only semiconductor company to achieve this distinction. ST was recognized in this ranking thanks to its continuous improvement approach and stands out particularly in the areas of ethics & integrity, purpose & values, organization & change, business strategy, and performance.

At ST, we endeavor to foster a diverse and inclusive workplace, and we do not tolerate discrimination. We aim to recruit and retain a diverse workforce that reflects the societies around us. We strive for equity in career development, career opportunities, and equal remuneration. We encourage candidates who may not meet every single requirement to apply, as we appreciate diverse perspectives and provide opportunities for growth and learning. Diversity, equity, and inclusion (DEI) is woven into our company culture.

To discover more, visit st.com/careers.